54 Reasons - Save the Children's logo

Family Support Specialist - Domestic and Family Violence - Mount Isa

54 Reasons - Save the Children


Are you passionate about making a difference in the lives of children and families across the Mount Isa region? We are looking for a team of dedicated professionals for the Mt Isa After Hours (MIAH) program three full-time (38 hours per week) positions are available. The program is part of our Domestic Family Violence Specialist Support Service in Mount Isa. In this varied and challenging role, you'll help give people the tools they need to navigate this tough time and thrive in the future.

54 reasons is Australia's leading child rights organisation - no ordinary not-for-profit.

A place where your purpose matters. Proudly part of the Save the Children Australia Group and global movement, we're here to make sure that children and young people have their rights met and thrive, in all their diversity.

With the child's voice at the centre, we provide quality services to children and their caregivers, advocating with them so that children develop, learn, and are connected, safe and confident. Our people are proudly local, reflective of the communities we serve - in every state and territory, and across regions, remote areas and capital cities.

It takes all types of personalities and talents to drive our organisation- yours included. We value a healthy work-life balance and ensure our people feel connected to each other and our impact. Learn from inspiring people and grow from a connection to our strong local and global networks. From our programs to our support services - this is the place to realise your purpose.

A place to make a difference

Here you're empowered to make a difference in children's lives by learning, sharing and collaborating to find new ways to solve problems. 
In these full-time permanent positions, you'll work within a case management framework in an outreach role, providing support to individuals who are experiencing domestic, family or sexual violence. Based in Mount Isa you will work closely with Queensland Police Service to provide an afterhours response. Hours will be on a roster system and will be worked between 2pm and 10pm seven days a week, with potential to be on-call when required.

You will make a difference by:

  • Providing holistic case management, delivering support to vulnerable and disadvantaged clients and supporting relationships for favourable client outcomes
  • Ensuring the voices of children and young people are heard
  • Identifying strengths, establishing goals for the program and reviewing client progress towards these goals
  • Promoting skills which increase health, safety and development

A place to feel valued

You're an experienced practitioner who is passionate about supporting families within a child centred, strengths-based framework. Importantly, you have a strong understanding of the impact of trauma on children and their families and you're keenly aware of the additional impacts and barriers experienced by Indigenous families.

We recognise your contribution and provide you the support to ensure you can bring your best, knowing here you have the space and opportunity to grow.

This role requires:

  • Demonstrated experience in case management and knowledge of relevant legislation
  • Demonstrated experience and understanding of Aboriginal and Torres Strait Islander communities and families
  • Strong report writing, analytical and evaluation skills, including data collation and analysis
  • Tertiary qualification in a relevant field and/or significant experience working in a similar service

A place to belong

54 reasons is proudly part of Save the Children Australia. We are a learning organisation that invests in the development and wellbeing of our people. Our workforce is approximately 1100 people strong, and proudly diverse, whether in race, ethnicity, gender, age, disability, sexuality, cultures and beliefs.

It takes all types of people to do the challenging work we do. We are diverse personalities, backgrounds and talents, embracing our differences as one strong and united team. We see and celebrate the unique value you bring to our organisation, and offer a range of rewards for your effort, including: 

  • Award rate salary (Level 4.1 - $43.08 per hour) plus full salary packaging benefits - use this link to see how much this benefit could mean to you!
  • Opportunity to work on additional projects alongside business as usual
  • Individual learning plans to assist in your career development
  • Internal employment and development opportunities

Follow this link for the full list of our employee benefits. 

Does this sound like the place for you?

We'd love to hear from you. Submit your cover letter and resume by clicking the "Apply Now" button.

Applications close: As advertised - Applications will be reviewed on a rolling basis as they come in, so don't delay in applying!

Position Description: Family Support Specialist

For any queries, please contact our Regional Manager, Elvene Whitbread on 0432 053 909 or via email at [email protected] using the subject line: Family Support Specialist - Domestic and Family Violence - Mount Isa enquiry via EthicalJobs.

We have tested our application process with diverse groups in mind, with the intent to ensure its straightforward and accessible for all to apply. Diversity and inclusion are fundamental to our culture and improve our ability to reach our most vulnerable client groups. But we also know there is no one-size fits-all when it comes to recruitment - so if we didn't quite hit the mark for you, please let us know at [email protected]. We're dedicated to ensuring Save the Children Australia is a place where everyone can feel supported - no matter your race, ethnicity, gender, age, disability, sexuality, neurodiversity, culture and beliefs.

Save the Children Australia is a child-safe organisation. All employees are required to undergo a National Police Check, a Working with Children Check, and sign our Child Safeguarding Policy and Code of Conduct. We also support the Inter-Agency Misconduct Disclosure Scheme. You can read about the Scheme and our commitment to Safeguarding here.

Save the Children is committed to providing and maintaining a safe working environment for its employees and client groups, consistent with our obligations under OH&S legislation.

If you are having any issues with uploading your application for this role, please contact [email protected] for further support.

How to apply

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