About us

The eSafety Commissioner’s (eSafety) purpose is to help safeguard Australians at risk from online harms and to promote safer, more positive online experiences.

eSafety leads and co-ordinates the online safety efforts across Commonwealth departments, authorities and agencies and engages with key online safety stakeholders. It has a broad remit and a powerful combination of functions: 

• Protection - through our statutory content reporting and removal schemes,
• Prevention - through research, education and awareness raising, and
• Proactive and systemic change - including working with industry on our Safety by Design initiative to embed safety protections from inception and throughout the product development lifecycle; engaging in international online safety regulatory discourse and projects; and implementing an innovative new regulatory regime that introduces Basic Online Safety Expectations for online services. This broad remit enables us to address online safety in a multifaceted, holistic and proactive way.

The eSafety Commissioner is an independent statutory office holder supported by staff from the Australian Communications and Media Authority (ACMA).  Our employees are engaged under the Australian Public Service Act 1999 and are subject to the terms and conditions of employment in the ACMA's Enterprise Agreement 2017-2020. View the ‘Working at the ACMA’ document or visit our website for further details. 

Role responsibilities and duties

The ISF branch is seeking several talented and enthusiastic public policy and project professionals to contribute to its strategic objectives across three of its teams. As a policy and project officer, you will be responsible for supporting these teams in: 

Strategy and Policy

• coordinating and drafting policy submissions, speeches and briefings
• tech future-casting through horizon scanning and managing eSafety’s tech trends public statements 
• supporting the development and implementation of the new Basic Online Safety Expectations and transparency reporting regime for online services
• leading eSafety’s strategic approach to addressing online harms.

International Engagement and Capacity Building

• raising international awareness and understanding of eSafety’s role, remit, functions and strategic direction, and advancing eSafety’s international strategic priorities
• cultivating relationships with regulatory counterparts in other countries, and with relevant international bodies and stakeholders
• working with and assisting other nations to develop online safety capabilities
• providing strategic policy advice and recommendations on international online safety policies, initiatives, guidelines and frameworks
• coordinating eSafety’s international engagements and responses to international discussions, inquiries and initiatives.

Industry Affairs and Engagement

• managing and coordinating eSafety’s engagements with industry
• providing support across teams on their industry information-gathering needs
• providing subject matter expertise across the structures, systems, standards and processes employed by sectors across the digital ecosystem to address and mitigate against online risks and harms
• undertaking advocacy work to improve stakeholder compliance with regulatory obligations
• increasing eSafety’s reach into new sectors and industry alliances and bodies
• managing and delivering the Safety by Design initiative by working across sectors and the entire digital ecosystem to embed user safety and rights as core business objectives.

Our ideal candidate

We are seeking a number of talented and enthusiastic public policy and project professionals to contribute to eSafety’s strategic priorities, nationally and internationally. 

Our ideal candidates will have an interest in online safety policy matters, industry and stakeholder engagement and strategic projects. You will need to enjoy a challenge, be passionate about making a difference and willing to work collaboratively and flexibly in an evolving and fast-paced environment.

You should be interested in shaping complex policies and keeping abreast of initiatives and research relating to online harms and the governance and regulation of digital environments. You will have excellent verbal and written communication skills, including the confidence to explain complex matters in a clear, concise and persuasive way to a range of stakeholders, and an ability to cultivate strong relationships with them.

The digital industry regulatory environment can be volatile and unpredictable. You will have experience in responding positively in uncertain, fast-paced and high-pressure environments and a demonstrated ability to be flexible with change and uncertainty. Our ideal candidates will show resilience in solving problems and achieving objectives even when confronted with competing demands, and will balance priorities and deliver projects within tight timeframes. They will be self-driven, supportive team-players capable of working independently and with others and passionate about making a difference.

Eligibility

To be eligible for employment with eSafety, applicants must be an Australian citizen.

Successful candidates must be able to obtain and maintain a Baseline level security clearance or hold a current security clearance of an appropriate level. More information on the security clearance vetting process is available on the Australian Government Security Vetting Agency (AGSVA) website. 

Applicants must also agree to undergo a valid police check prior to commencement.

How to apply

If you consider your skills and abilities match the requirements of the job and this sounds like the opportunity you are looking for, we want to hear from you. 

Click the "Apply Now" button. Our online careers portal will guide you through the application and submission process. 

Your application will need to include:

• your resume
• the contact details of two current/recent referees
• a ‘statement and response’ telling us how your skills, knowledge, experience, and qualifications make you the best person for the job, and an indication of your preferred team in the ISF Branch.

A position description is attached.