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Salesforce Business Analyst

Autism Spectrum Australia (Aspect)
  • Job No: ASPECT1546
  • Location: Chatswood, NSW
    • Unique opportunity to utilize your Salesforce knowledge in a NFP environment
    • Exposure and liaison with senior stakeholders in the business along with Salesforce developers
    • Sales and service cloud, Field Service Lighting and integrations with internal systems
    • Growth and development opportunities
    • Hybrid working model (minimum 2 days in the office), great work/life balance
    • Excellent tax effective PBI salary packaging benefits
    • Based in Chatswood (close to the train station) from August 2022, currently in Frenchs Forest

    Aspect is committed to providing an autism friendly workplace and supporting an inclusive and diverse workforce. It is through this commitment that we encourage and welcome applicants from all backgrounds to apply.

    About the role:

    As part of a team of Business Solution professionals, this is a critical role which carries out support, requirements gathering and configuration of Aspect’s highly customised implementation of Salesforce. Click here to view the Position Profile.

    Key Responsibilities:

    • Providing 2nd/3rd Level Business As Usual (BAU) support of Aspect’s Salesforce implementation
    • Leading the integration of Aspect’s Salesforce implementation with other business systems
    • Leading the maintenance and development of Salesforce to support business growth
    • Continually look at business and system improvements to ensure continual innovation
    • Develop and facilitate user and stakeholder workshops including requirements gathering sessions

    Skills, experience and qualifications:

    • Salesforce experience – minimum 5+ years 
    • Completion of Salesforce Advanced Administrator certification
    • Proficient using Salesforce Lightning
    • Experience facilitating workshops for requirements gathering
    • Advanced excel skills
    • Ability to perform well under pressure
    • Ability to communicate effectively with both technical and non technical stakeholders
    • Confidence, self-motivation and a desire to be challenged
    • NSW Working with Children Check required

    A National Police Check clearance is a requirement and Aspect will arrange this. Completion of the mandatory NDIS Worker Orientation Module ‘Quality, Safety and You’ is also required. If you have not already completed the module, click here to access it. 

    What we offer:

    A competitive package will be based on relevant qualifications and experience. As a Public Benevolent Institution (PBI), Aspect employees receive tax-effective salary packaging opportunities including $15,899 each year tax free, increasing the value of your take-home pay. Click here for a summary of some of the benefits you can access when working at Aspect.

    To apply:

    Please include your resume and complete the candidate questionnaire as part of Aspect's online recruitment process. Cover letter is optional.

    Aboriginal and Torres Strait Islander people are encouraged to apply.

    COVID-19 Vaccination is a condition of employment for all staff in Autism Spectrum Australia (Aspect). For some roles, covered by Public Health Orders, the requirement is for staff to have two doses and the additional COVID-19 Booster. As part of the recruitment/interview process Aspect is collecting information related to your vaccination status to ensure we are in compliance with all government orders and directives.  

    Enquiries should be directed to: Robyn Silber, Business Solutions Manager on 0401 026 296.

    More information about Aspect: www.autismspectrum.org.au.

    Autism Spectrum Australia (Aspect) is committed to providing an environment free from abuse, neglect and exploitation of the people we support.

    How to apply

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