Flourish Australia has an exciting opportunity for an NDIS Administration Officer to join our Finance team at our Support Hub in Sydney Olympic Park!

The position available is:

• Ongoing Full-time (76hrs/fortnight)
• Working Monday to Friday
• Level 3 on the Flourish Australia Enterprise Agreement (2018) equivalent to $34.04 - $36.50 + Super + Tax-Free Salary Packaging!

About the Opportunity

The National Disability Insurance Scheme (NDIS) supports people with a permanent and significant disability that affects their ability to take part in everyday activities and gives people more choice and control over how, when and where those supports are provided. The NDIS Administration Officer will provide high quality data administrative services with respect to the NDIS supports provided by Flourish Australia.

The NDIS Administration Officer will be responsible for:

• Creating accurate and timely NDIA myplace portal bookings in a high volume environment
• Undertaking NDIA myplace portal claims and invoicing in a timely manner
• Reviewing and correcting unsuccessful NDIA claims in conjunction with local site managers and the Finance team in a timely manner.
• Providing NDIS feedback, advice and support to local site managers as part of continuous improvement
• Assisting the NDIS Administration Coordinator with NDIS reporting and other tasks, as required

Selection Criteria

• Demonstrated experience working with databases.
• Demonstrated intermediate level computer literacy including Microsoft Excel.
• Demonstrated analytical and problem solving skills.
• Demonstrated time management and task prioritisation skills.
• Effective interpersonal and communication skills and the ability to develop and foster relationships within a team.

The Benefits

The successful applicant will join an organisation that recognises and values its people as demonstrated by:

• Level 3 (SCHCADS) on the Flourish Australia Enterprise Agreement (2018) + 10.5% Super!
• Tax-Free Salary Packaging available up to $15,900
• Exclusive Fleet pricing discountswith Kia Motors
• Family-friendly and flexible working conditions
• Opportunities for career progression, professional development and training such as Mental Health First Aid and ASIST
• Regular supervision (reflective practice), ongoing 1:1 mentoring, strong team support and a comprehensive induction program
• Generous leave provisions including 17.5% leave loading + 2 additional days of personal leave + extra day paid leave over Christmas/New Year + paid parental leave
• Employee Assistance Program for confidential wellbeing support
• Inclusive initiatives such as our Rainbow Network and YarnUp for Aboriginal and Torres Strait islander staff
• Employee discounts at 350+ popular retailers (Woolworths, Expedia, Myer, Kmart etc)

Who we are

Flourish Australia is one of Australia’s most experienced community mental health organisations. Our purpose is to support people to flourish, believe in their futures, and become contributing members of the community.

Our services are comprehensive and highly personalised because each person’s experience will be different and their needs, as an individual, are unique. Together we set goals, connect individuals with the right people, support services and opportunities to meet their needs.

Our positions are open to all suitably qualified applicants. We have a strong commitment to the participation of people with lived experience of mental health issues in our workforce. We value diversity and encourage applications from suitably qualified people from Aboriginal and Torres Strait Island backgrounds, people from CALD and LGBTI communities and mature age candidates.

All successful applicants will be asked to provide evidence they are fully vaccination against COVID-19 (including booster) prior to commencement, inline with Flourish Australia’s Vaccination Policy.