ABOUT US

At Royal Far West we believe every child has the right to access the services they need to thrive, no matter where they live. From our new, award-winning office building opposite Manly beach in Sydney, we provide multidisciplinary health and disability services for children from rural and remote Australia with developmental, behavioural, learning and mental health difficulties.

We provide high quality and outcomes focussed support to:

• country children,
• their families,
• local schools
• local health providers

ABOUT THE POSITION

The Fundraising Data & Analytics Lead is an integral part of the Fundraising team and is tasked with building our reporting and analysis capabilities to provide opportunities for growth of fundraising income and retention of donors and supporters.

This role also has primary responsibility for the management and integrity of data in the CRM for the Fundraising, Marketing and Advocacy business unit.

Key focus areas:

• To track, analyse, report and inform fundraising campaigns and activities.
• To manage the importing and updating of donor and supporter data and gift/payment records.
• To produce data files for fundraising campaigns.
• Ensure highest level of data integrity within the CRM for all fundraising, marketing & advocacy data.
• To support the broader Fundraising, Marketing & Advocacy teams with reporting & analytics as required

ABOUT YOU

You have a minimum of 3 years’ practical experience with data analytics, developing insights and analysis.

You have Salesforce (or Raiser’s Edge / similar) experience, including strong knowledge and experience in data mining, modelling, segmentation, and analysis.

You have the ability to manipulate, interpret, organise and display data and then clearly translate insights and analysis into actionable recommendations for various stakeholders.

You are an Advanced Microsoft Excel user which include the skills of creating pivot tables, graphing, modelling, combining and deduplicating multiple, complex data sets.

You have the ability to work collaboratively with stakeholders with varying roles and skills to optimise fundraising activities.

You are strong on time-management, organisational skills, attention to detail and problem solving skills.

You have the ability to exercise independent judgement in completing tasks, prioritising, and meeting deadlines.

You demonstrate excellent donor/customer service skills and experience, with both internal and external stakeholders.

You are professional and discrete, able to manage confidential information sensitively.

It would be great if you also have:

Understanding of databases in a fundraising context – gift records, donor classifications, communications preferences, data mining, and reporting etc.

Have an understanding of fundraising – experience with acquisition and regular giving is highly-regarded

Have a good understanding of digital data sources and metrics e.g., Web, social, search, display

Have empathy for children’s health issues

ABOUT OUR CULTURE

Royal Far West is a rewarding, inspiring workplace which offers a diverse work experience.

We strive for a positive and committed workplace culture.

The Fundraising team is a supportive, highly skilled and innovative group who are passionate about making a positive impact.

Our core values at Royal Far West are Caring, Passionate, Impact & Connected (see the position description for further details).

WHY APPLY FOR WORK AT ROYAL FAR WEST?

Royal Far West was honoured to be recognised as one of Australia and New Zealand’s Best Places to Work. The prestigious annual list is published by The Australian Financial Review and Boss Magazine. We were proud to rank 6th on the Government, Education and NFP list, from nearly 700 nominated organisations.

We will give you a Structured induction program

Work with a highly skilled and motivated management team.

Location is in beautiful Manly, we can be accessed by bus, ferry or car. We also support a remote, rural workforce and working from home arrangements.

For more information go to https://www.royalfarwest.org.au/contact/.

Our Work Place is modern and architecturally designed, providing you with a great place to work.

Competitive Salary $75,000 pa (read more below about salary packaging) Plus 10% Superannuation

Salary Packaging allows part of your wages to be paid as a reimbursement of your personal expenses and no income tax is payable on this money. In effect, part of your wage is paid tax free each pay day. Visit https://www.salary.com.au for more information (commercial package for this role would therefore be $90,793 pa)

Work life balance At Royal Far West we acknowledge the diverse commitments of our employees outside of work and can offer flexible working arrangements to accommodate the needs of these individuals. We also offer paid parental leave and offer a Purchase Leave Scheme.

How to Apply

For further information please contact Tara Tan – Fundraising Manager at: [email protected], using the subject line: Fundraising Data & Analytics Lead enquiry via EthicalJobs. Alternatively refer to attached position description.

To apply for this position, please submit your CV and Cover Letter which includes briefly addressing how you meet the criteria by clicking on the ‘Apply Now' button.

Applications will be reviewed as they are submitted so if you are keen on this role and meet our requirements please do not delay in sending your application through.

All on-boarders will need to obtain a NSW Working with Children Check before commencing in their role.

Only those applicants who have the right to work, and are currently residing in Australia will be considered.