Start your career with The Salvation Army today!

We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies.

ABOUT US

The Salvation Army is one of Australia's largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship. The Salvation Army offers the opportunity to use your professional skills and expertise to make a real difference in the lives of people who need help most.

Flagstaff and The Open Door residential facilities are part of The Salvation Army Homelessness Stream and operates 24 hours a day, 7 days per week. The two sites provide 101 beds in total for males experiencing homelessness with multiple and complex needs.

THE ROLE

The Community Support Worker participates in the day to day operation of the facility, including providing individualised support to residents, assisting with the development of personal skills, maintaining a safe and secure environment for staff and residents as well as completing administrative duties.

In this position, you will be required to complete reports, update records and case notes as well as fulfil other compliance requirements. You will work collaboratively with the Community of Support and Case Management team to provide a high standard of care to residents across both sites.

• Residents are safe, respected, supported and are feel empowered to engage in conversation with support workers
• Administrative tasks such as handover notes, incident reports and client information updates are completed within expected timeframes
• Build productive working relationship with residents focussing on client goals
• Actively supports the current and future accommodation needs of the residents
• Provides appropriate responses to critical incidents as per Adult Services' policy
• Contribute to the overall functioning of the facility by taking part in a range of rostered and other unscheduled activities such as responsive cleaning.
• Build a strong culture in the team based on mutual respect and collaboration
• Facilitate residents' access to the full range of services available at Flagstaff Crisis Accommodation
• Actively engages in supervision and training and development activities.

The hours for this role is from 11pm - 8:30am (active overnight) Tuesday - Friday.

WHAT WE OFFER

• As a registered not for profit organisation in addition to your remuneration you will enjoy generous tax-free salary packaging benefits
• Employee Assistance Program for you and your immediate family members
• Corporate Private Health Insurance rates
• Supportive and encouraging organisation

Our ideal candidate for this role will have:

• Tertiary qualifications in social work, mental health, community services or a related field
• Excellent interpersonal skills and an ability to work sensitively with people of diverse cultures, abilities, ages, sexualities and gender identities
• Ability to respond to unpredictable situations and behaviours using de-escalation techniques
• Demonstrated ability to remain calm and take safe and appropriate action for critical incidents
• Demonstrated understanding of trauma-informed care, person-centred and strengths-based approach
• Prior experience in residential facilities is preferred, but not essential
• Valid Working with Children Check

TSA Social Mission embraces diversity and encourages applications from:

• Aboriginal and Torres Strait Islander people,
• people who identify as Lesbian, Gay, Bisexual, Transgender or Intersex
• people with a culturally or linguistically diverse background

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people.

The Salvation Army is a child safe organisation that is committed to ensuring the wellbeing of children and young people, and protecting them from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all other roles require a mandatory National Police Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration.