Start your career with The Salvation Army today!

We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies.

Why this role matters

The Salvation Army Australia's Homelessness Stream provides high quality, person centred services to people at risk, and or experiencing homelessness. We support adults and families, including accompanying children with accommodation, case management, outreach support, financial assistance, connection and referral to other specialist services.

Our philosophy is that every person deserves dignity, respect and quality of service and that no one should be without a safe, affordable and secure home. Services are free, voluntary, accredited and delivered by professional and committed staff.

About the role

We are seeking a values-driven program manager who will be overseeing a multi-disciplinary support through health partners, accommodation and housing services and Community Correction and Law services. This includes supervision of staff and programs assisting clients who are living at The Salvation Army Red Shield Men's Hostel or who are participating in our programs, community programs and/or engagement with The Salvation Army Mission.

This is a supported accommodation Justice diversion program and homelessness program. The program manger ensures a quality client-centred approach to service delivery to assist clients moving towards independence and building strong connections with the community to enhance their lives.

You will successfully

• Ensure high-quality, effective, client focused and responsive service delivery in accordance with the service delivery guidelines by providing leadership to staff in all day-to-day aspects of their roles.
• Monitor and review program and service delivery to ensure best practice and internal and external service needs are met.
• Ensure case management documentation, records and data is collected in line with TSA policy and procedure. There may also be generic deliverables that are common to some or many roles
• TSA risk management policy and procedures are adhered to and monitored to ensure the safety and well-being of clients, employees and visitors, and the continuation of operations.
• Monitor financial performance to ensure annual budgets are met.
• Maintain and grow partnerships in housing and accommodation options.
• Maintain reporting requirements and acquittals.

This is a full-time, permanent position located in Alice Springs, NT. Salary and conditions are in accordance with the SCHADS SOC - SACS WA Level 7.

You will have

• Degree level qualifications in a relevant field and
• Extensive relevant experience in a leadership role or equivalent in supported accommodation.
• Knowledge and experience within the homelessness and justice diversion programs
• NT Working with Children Check.
• National Criminal History Check.
• Financial check.
• A current First Aid certificate or willingness to obtain.
• A current NT driver's license.
• Be able to provide proof of eligibility to work in Australia.
• A Certificate of Full Vaccination status for Covid-19.

We are committed to providing a safe environment for our people. Please note that The Salvation Army has a mandatory vaccination procedure.

What we offer

• Flexible working conditions
• (Maybe eligible to) NFP salary packaging ($15,900 tax free) plus meals and entertainment benefits
• Employee Assistance Program - Independent confidential counselling service
• Financial, retail and lifestyle discounts and benefits
• Discounted health and fitness programs through Fitness Passport
• Up to 8 weeks leave per year through our purchase leave scheme
• Generous Parental Leave offering of 12 weeks
• Up to 5 days paid leave per year to support a TSA program or activity
• An inclusive culture of dedicated, passionate, and professional team members
• Positively supporting and impacting the lives of others through your career contribution

The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship. The Salvation Army offers the opportunity to use your professional skills and expertise to make a real difference in the lives of people who need help most.

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal and Torres Strait Islander people.

The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory National Police Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration.