Start your career with The Salvation Army today!

We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies.

ABOUT US

The Salvation Army is one of Australia's largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship. The Salvation Army offers the opportunity to use your professional skills and expertise to make a real difference in the lives of people who need help most.

The Salvation Army Australia's Homelessness Stream provides high quality, person centred services to people at risk, and or experiencing homelessness. We support adults and families, including accompanying children with accommodation, case management, outreach support, financial assistance, connection and referral to other specialist services.

Our philosophy is that every person deserves dignity, respect and quality of service and that no one should be without a safe, affordable and secure home. Services are free, voluntary, accredited and delivered by professional and committed staff.

The Western Metro Homelessness Service is the Entry Point to services for the Brimbank Melton catchment. The service is home to a variety of programs from the homelessness, family violence and community streams.

THE ROLE

We have an exciting opportunity for a Support Services Coordinator to provide direct and effective leadership, supervision and management to a multi-disciplinary team ensuring high-quality service delivery to the Support Services teams which incorporates Tenancy Plus, Accommodations Options for Families and Support for Families at Risk.

Other key responsibilities include:

• Develop the capability of the team through coaching and training
• Ensure service delivery targets are achieved and delivered as per funding requirements
• Service models/standards of practice and service performance targets are clearly articulated
• Relevant service standards and program procedures are developed and adhered to and a commitment to continuous quality improvement is demonstrated
• Client progress and outcomes are monitored, and assistance and specialist expertise are provided to staff to resolve complex case management issues

Reporting to the Homelessness Manager - Metro West this position will have 7.4EFT direct reports and is located in Sunshine.

WHAT WE OFFER

• As a registered not for profit organisation in addition to your remuneration you will enjoy generous tax-free salary packaging benefits
• Employee Assistance Program for you and your immediate family members
• Corporate Private Health Insurance rates
• Supportive and encouraging organisation

HOURS AND SALARY

This is a permanent full-time position, 38 hours per week.

Salary and conditions of employment are in accordance with Social, Community, Home Care and Disability Services Industry Award 2010, level 6.

IDEAL CANDIDATE WILL HAVE

• Demonstrates knowledge of homelessness including context, causes, issues, philosophies and legislation
• Understands and applies homelessness models, approaches, theories and practices when dealing with clients
• Ability to understand and respond to the needs of individuals experiencing homelessness or at risk of homelessness
• Tertiary qualifications in Social Work or related community service field.
• Experienced with working with Culturally and Linguistically Diverse (CALD) communities
• Experience in managing staff and providing supervision
• A current VIC Drivers Licence
• Be able to provide proof of Eligibility to Work in Australia

TSA Social Mission embraces diversity and encourages applications from:

• Aboriginal and Torres Strait Islander people,
• people who identify as Lesbian, Gay, Bisexual, Transgender or Intersex
• people with a culturally or linguistically diverse background

POSITION DESCRIPTION and ENQUIRIES

For a position description please contact Gillian Speirs on [email protected], using the subject line: Support Services Coordinator enquiry via EthicalJobs.

For enquiries please contact Cheryl McKinley at [email protected].

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people.

The Salvation Army is a child safe organisation that is committed to ensuring the wellbeing of children and young people, and protecting them from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all other roles require a mandatory National Police Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration.