About us

At Uniting, we believe in taking real steps to make the world a better place. We work to inspire people, enliven communities and confront injustice.

Our services are in the areas of aged care and disability, community services, and chaplaincy and we get involved in social justice and advocacy issues that impact the people we serve.  We commit to respecting children and take action to keep them safe.

As an organisation we celebrate our diversity and welcome all people regardless of lifestyle choices, ethnicity, faith, sexual orientation and gender identity.

About the opportunity

We currently have an exciting opportunity for a Program Support Officer to join our friendly and supportive South-West and Western Sydney Home & Community Care team for a full-time permanent opportunity. The role is based in North Parramatta with clients across the South-West, West and Nepean Region.

Key responsibilities assisting our clients include:

• Collaborate with team members as well as internal stakeholders to understand and respond to client needs across all programs
• Support first contact resolution for all clients through the identification on needs
• Ensure risk related to service or client safety is identified, responded or escalated
• Support client onboarding
• Ensure implementation of all programs are well in line with the agreed service delivery model
• Build and maintain strong relationships with internal and external stakeholders

About you

You are an exceptional team player with a high level of energy and enthusiasm that thrives on helping others. We’re looking for someone with:

• Qualifications in Allied Health, Service Coordination, Home and Community Care or equivalent
• Previous experience and/or knowledge in the aged care industry
• Excellent verbal and written communication skills
• Sound and proficient organisational skills with strong time management
• The ability to build rapport and trust with clients and colleagues
• Proficiency in using computer applications including Microsoft office, client/data management systems and a willingness to learn new programs
• Current First Aid or willingness to obtain
• Australian Driver’s License and access to your own vehicle
• Demonstrated commitment to Uniting values “We are bold, imaginative, respectful and compassionate.” 

Benefits & culture

Uniting is proud to be an EEO employer. Uniting supports an inclusive approach in the workplace. We celebrate our diversity and welcome staff regardless of ethnicity, faith, sexual orientation, gender identity and lifestyle choices. Aboriginal and Torres Strait Islander people are encouraged to apply.

• Ongoing training & career development opportunities
• Salary packaging for permanent employees (visit http://www.salary.com.au for more information (benefit vehicle options)
• Paid travel entitlements
• Discounts with select retailers
• An accessible employee assistance program to support your wellbeing

Click on the link below to apply now and join an organisation that makes a difference!