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Allied Health Case Manager - Systems Coordinator

Ability First Australia

ABOUT YOUR ORGANISATION

Ability First Australia (AFA) is one of the largest not for profit strategic alliances between 15 of Australia’s leading disability and aged care service providers. AFA operates the Younger People in Residential Aged Care (YPIRAC) System Coordinator program.

ABOUT THE ROLE

This position is a fixed term contract for 22.8 hours per week until October 2025 covering Hobart and Southern Tasmania.

Working from home, you will be part of a vibrant and supportive national virtual team, ensuring that individuals are supported by the most appropriate systems as early as possible to access to age-appropriate and timely care and accommodation.

Our program works to explore age-appropriate options for those ‘at risk’ of entry to residential aged care as well as those currently in Residential Aged Care who are not NDIS participants. Diverting younger people from entering aged care remains a key strategy in reducing the number of younger people living in permanent residential aged care.

You will help people under 65 years to navigate State and Federal government systems including disability (including NDIS), health, housing, and other relevant support systems.

Regular travel across Southern Tasmania is a requirement of the position and must be able and willing to travel within Tasmania with overnight stays on occasion.

Tasks & responsibilities

  • Work collaboratively with younger people, their families, services providers, government agencies, community health services staff to coordinate the most effective options to meet preferred age-appropriate needs.
  • Assess and actively monitor the effectiveness of selected strategies and supports
  • Contribute to the triage and screening of enquiries and provide relevant advice and referral pathways
  • Provide education to stakeholders around change in relevant policy and processes
  • Be involved in the design and implementation of internal quality assurance, complaints and continuous improvement systems
  • Maintain effective and timely reporting of relevant client interactions.
  • Contribute to the program’s research through the regular collection of research data and active participation in the Community of Practice forums.

ABOUT YOU

Qualifications & Experience

  • Tertiary qualifications in an allied health, social work, nursing, or other relevant discipline
  • At least 5 years of full time (or equivalent) complex case management experience in the housing, health, aged care or disability sectors
  • Understanding of the needs of people with life-limiting /palliative conditions highly desirable
  • Highly developed understanding of the needs and perspectives of people with a range of health conditions/disabilities and the impact on functional capacity.
  • Critical reasoning skills and ability to translate this into succinct report writing for a range of different stakeholders
  • Ability to set clear expectations and engage in difficult conversations in a simple and empathetic manner.
  • A current driver’s licence and motor vehicle to use for work travel.
  • Compliance with Pre-employment checks (including Working Screening Checks)

ADDITIONAL BENEFITS

  • Generous tax incentives as a not-for-profit
  • Work from home
  • Fixed term appointment with immediate start

For more information about the role contact Steve Lowe, Regional Manager on 0419 180 102. 

Please click Apply Now to submit your application.

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