The Administrative Assistant is responsible for the day-to-day delivery of administrative support as part of the CEO Office. The role provides professional and efficient support to ensure the seamless functioning of the Head Office, currently in North Ryde and assistance with tasks/responsibilities for the wider organisation.

Why Join Team Achieve?

Achieve Australia takes deliberate steps to hire people from a wide range of backgrounds and life experiences. We believe this diversity of people makes Achieve a great place to work and better able to deliver quality services to the people we support. We are passionate about inclusion for everyone – our staff and the people we support. We encourage people of all ages, cultural backgrounds, abilities and those who identify with a disability to apply for our roles. Your unique skills and ideas are highly valued by us. Achieve is committed to providing equal opportunities for all.

At Achieve Australia, we put the people we support at the centre of everything we do. As a ‘for purpose’ organisation, we're more than just a workplace. We are a community passionate about bringing inclusion to life for people with disability.

What reasonable adjustments can we make to our recruitment process to welcome you?

We want to meet the best candidates for our jobs. Please email [email protected] using the subject line: Administrative Assistant enquiry via EthicalJobs, or call us on 02 9066-5550 to discuss any reasonable adjustments we can make so you can take part in our recruitment process and/or visit one of our sites.

Key Responsibilities:

• Respond to routine requests for information from internal and external customers, escalating enquiries as necessary, to ensure the provision of accurate information.
• Maintain relationship with our outsourced customer service centre (Customer Engagement P/L) for inbound telephone calls on the 1300 number.
• Manage and action daily queries from the Operations team for the Achieve fleet of vehicles.
• Maintain relationship with fleet provider, attend monthly meetings and work with GM Corporate Services for ongoing areas of work required for this function.
• Coordinate handling and distribution of all incoming/outgoing mail including couriered items to ensure they reach their intended destinations.
• Maintain stationery and office supplies to meet the requirements of staff across all business units and operational locations.
• Issue security tags to staff and maintain a register of who has access to Head Office (HO) premises as well as updating the HO staff contact list.
• Ensure invoices have been accurately completed and signed to meet the requirements of the approving manager.
• Monthly reconciliation of credit cards for CEO and CFO.
• Undertake routine “housekeeping” to ensure the office facilities are in good order and meet the organisations working environment and public image requirements. This will include maintenance of meetings rooms, kitchen area and developing relationships with suppliers.
• Cover duties of other CEO office administration team members during breaks and absences to ensure continuity of service.
• Assisting with meeting room bookings and sourcing external venues. Making recommendations in relation to budget, location, catering and other requirements of the meeting.
• Maintain strong relationships with the travel services provider to ensure that travel and accommodation requirements of Head Office and Regional management are effectively administered.

To be successful in this role, you will need:

• Previous experience in an administrative role.
• High attention to detail.
• Ability to work efficiently with competing deadlines.
• Capability to thrive in a fast-paced environment.
• Proficiency in Microsoft Office Suite
• Tertiary qualifications and experience in HR or equivalent is highly regarded.
• Experience in administration and customer service.
• Excellent communication skills, both verbal and written.
• Strong organisational abilities coupled with high efficiency.
• The ability to work well within a team as well as independently.
• Keen attention to detail and accuracy.
• Flexibility to adapt to changing priorities.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, Teams)
• Achieve Australia has been supporting people with disability for 70 years. Be part of our proud tradition.

Achieve is a registered NDIS provider delivering integrated clinical, health, social, and disability services. Join us in providing exceptional support services in accommodation, community participation supported employment, and support coordination. We operate across Greater Sydney and the Northern Rivers regions in NSW.

What Sets Us Apart

Our Commitment.

At Achieve, it's more than a job. Our dedicated staff make a positive difference to the people we support each day and in turn, we support our staff. We value our team in an environment where everyone can proudly be themselves. We embrace diversity, recognising the richness that different life experiences, languages, and cultures bring to our clients and to Achieve as an organisation.

Great employee benefits

• Salary packaging options mean you keep more of your take home pay before tax.
• Car leasing is another salary packaging option.
• Free personal and financial counselling for you and your family.
• Range of paid leave and flexible work arrangements.
• Support for a healthy lifestyle, including fitness memberships and wellness programs.
• Regular training and support to succeed in your role.
• A strong record of promoting from within.

Do you need more information?

Role description – If you would like a copy of the role description, please email our team on [email protected].

About Achieve: visit our website on www.achieveaustralia.org.au to learn more about us.

Do you have any questions about this role or need any support applying for the role? email [email protected] or call 02 9066-5550 and we will be in contact with you.

Achieve Australia is committed to safer recruitment practices, which safeguard and promote the welfare of the people we support, and staff are expected to share this commitment. To achieve this, your application may be subject to pre-employment checks including reference checks, a Police check, NDIS Worker Check, Working with Children check, right to work in Australia check. Please note criminal history does not immediately affect employment opportunities.

How to apply:

To register your interest, please click ‘Apply Now’ and provide a resume and cover letter outlining your suitability for the role.