Purpose of the ICT Manager role

The ICT Manager will be responsible for managing the delivery of information communication technology services, leading the technology team, and implementing strategic ICT initiatives to support the operational requirements of our business units in meeting customer's needs.

Why Join Team Achieve?

Achieve Australia takes deliberate steps to hire people from a wide range of backgrounds and life experiences. We believe this diversity of people makes Achieve a great place to work and better able to deliver quality services to the people we support. We are passionate about inclusion for everyone – our staff and the people we support. We encourage people of all ages, cultural backgrounds, abilities and those who identify with a disability to apply for our roles. Your unique skills and ideas are highly valued by us. Achieve is committed to providing equal opportunities for all.

At Achieve Australia, we put the people we support at the centre of everything we do. As a ‘for purpose’ organisation, we're more than just a workplace. We are a community passionate about bringing inclusion to life for people with disability.

What reasonable adjustments can we make to our recruitment process to welcome you?

We want to meet the best candidates for our jobs. Please email [email protected] using the subject line: ICT Manager enquiry via EthicalJobs or call us on 02 9066-5550 to discuss any reasonable adjustments we can make so you can take part in our recruitment process and/or visit one of our sites.

Role Responsibilities:

• Lead the implementation of Business-plan-aligned ICT strategic initiatives to enhance ICT's functional effectiveness in satisfying customer requirements.
• Manage processes, procedures, and compliance for technology projects to align with operational requirements and systems governance.
• Oversee and manage the ICT team.
• Build and maintain strong relationships with internal and external stakeholders, including technology vendors and partners.
• Develop and maintain comprehensive disaster recovery and business continuity plans and manage contracts with technology providers.

To be successful in this role, you will need:

• Bachelor's degree in Information Technology, Computer Science, or related field. Master’s degree is preferred.
• Proven experience in managing ICT services, projects, and teams.
• Strong knowledge of best practice technical standards frameworks for ICT (COBIT, ITIL, NIST, etc.).
• Excellent communication, leadership, and stakeholder management skills.
• Experience in contract management and supplier performance management.
• Knowledge of relevant legal, regulatory, and industry standards, including privacy and data protection laws.

Achieve Australia has been supporting people with disability for 70 years. Be part of our proud tradition.

Achieve is a registered NDIS provider delivering integrated clinical, health, social, and disability services. Join us in providing exceptional support services in accommodation, community participation supported employment, and support coordination. We operate across Greater Sydney and the Northern Rivers regions in NSW.

What Sets Us Apart

Our Commitment

At Achieve, it's more than a job. Our dedicated staff make a positive difference to the people we support each day and in turn, we support our staff. We value our team in an environment where everyone can proudly be themselves. We embrace diversity, recognising the richness that different life experiences, languages, and cultures bring to our clients and to Achieve as an organisation.

Great employee benefits

• Salary packaging options mean you keep more of your take home pay before tax.
• Car leasing is another salary packaging option.
• Free personal and financial counselling for you and your family.
• Range of paid leave and flexible work arrangements.
• Support for a healthy lifestyle, including fitness memberships and wellness programs.
• Regular training and support to succeed in your role.
• A strong record of promoting from within.

Do you need more information?

If you would like a copy of the role description, please contact [email protected] using the subject line: ICT Manager enquiry via EthicalJobs.

Click here to visit the Achieve Australia website to learn more about us.

If you have any questions about this role or need any support applying for the role please email [email protected] using the subject line: ICT Manager enquiry via EthicalJobs or call 02 9066-5550 and we will be in contact with you.

Achieve Australia is committed to safer recruitment practices, which safeguard and promote the welfare of the people we support, and staff are expected to share this commitment. To achieve this, your application may be subject to pre-employment checks including reference checks, a Police check, NDIS Worker Check, Working with Children check, right to work in Australia check. Please note criminal history does not immediately affect employment opportunities.

How to apply:

To register your interest, please click ‘Apply Now’ and provide a resume and cover letter outlining your suitability for the role.