Purpose of the Leading Hand role at Achievable Enterprises

As a Leading Hand, you will provide supervision, guidance and support to Supported Employees, empowering and enabling them to perform work tasks and achieve their employment and personal goals, as detailed in their Individual Employment Plans; whilst achieving commercial outcomes.

Why Join Achievable Enterprises?

Achieve Australia takes deliberate steps to hire people from a wide range of backgrounds and life experiences. We believe this diversity of people makes Achieve a great place to work and better able to deliver quality services to the people we support. We are passionate about inclusion for everyone – our staff and the people we support.

We encourage people of all ages, cultural backgrounds, abilities and those who identify with a disability to apply for our roles. Your unique skills and ideas are highly valued by us. Achieve is committed to providing equal opportunities for all.

At Achieve Australia, we put the people we support at the centre of everything we do. As a ‘for purpose’ organisation, we're more than just a workplace. We are a community passionate about bringing inclusion to life for people with disability.

What reasonable adjustments can we make to our recruitment process to welcome you?

We want to meet the best candidates for our jobs. Please email [email protected] or call us on 02 9066-5550 to discuss any reasonable adjustments we can make so you can take part in our recruitment process and/or visit one of our sites.

Role Responsibilities:

• Provide supervision and guidance to a team of Supported Employees, that is in line with their Individual Employment Plans, to achieve their individual needs and goals.
• Coordinate and allocate tasks to supported employees to maximise the effective utilisation of the team in meeting commercial targets.
• By applying the organisation’s customer service framework, model quality service delivery through a person-centered approach.
• Establish positive relationships with supported employees, families, carers and other external stakeholders to address practical issues, enhance operational efficiency and meet individual requirements.
• Assist with the day to day operations of the factory to ensure a safe environment for supported employees and staff to comply with the organisations policies, processes, and procedures to meet the National Standards for Disability Services and all regulatory and legislative requirements
• Ensure the timely provision of all mandatory reporting to meet the requirements of the Operations Manager.
• If driving a forklift or company vehicle ensure compliance with the organisation’s relevant policies, and safe work practices.
• Work closely with the Operations Manager, and other members of management to regularly review operational processes and procedures to develop and implement initiatives supporting the continuous improvement of service delivery.

To be successful in this role, you will need:

• Knowledge and understanding of issues affecting people with disability and their families.
• Demonstrated experience in staff supervision.
• Current NSW Drivers’ License
• Current NDIS Workers Screening Check
• Current Working with Children Check
• High reach forklift licence
• Experience working in a warehouse

Achieve Australia has been supporting people with disability for 70 years. Be part of our proud tradition.

Achieve is a registered NDIS provider delivering integrated clinical, health, social, and disability services. Join us in providing exceptional support services in accommodation, community participation supported employment, and support coordination. We operate across Greater Sydney and the Northern Rivers regions in NSW.

What Sets Us Apart

Our Commitment

At Achieve, it's more than a job. Our dedicated staff make a positive difference to the people we support each day and in turn, we support our staff. We value our team in an environment where everyone can proudly be themselves. We embrace diversity, recognising the richness that different life experiences, languages, and cultures bring to our clients and to Achieve as an organisation.

Great employee benefits

• Salary packaging options mean you keep more of your take home pay before tax.
• Car leasing is another salary packaging option.
• Free personal and financial counselling for you and your family.
• Range of paid leave and flexible work arrangements.
• Support for a healthy lifestyle, including fitness memberships and wellness programs.
• Regular training and support to succeed in your role.
• A strong record of promoting from within.

Do you need more information?

Role description – If you would like a copy of the role description, please email our team on [email protected].

About Achieve: click here to visit the Achieve Australia website to learn more about us.

Do you have any questions about this role or need any support applying for the role? email [email protected], using the subject line: Leading Hand enquiry via EthicalJobs, or call 02 9066-5550 and we will be in contact with you.

Achieve Australia is committed to safer recruitment practices, which safeguard and promote the welfare of the people we support, and staff are expected to share this commitment. To achieve this, your application may be subject to pre-employment checks including reference checks, a Police check, NDIS Worker Check, Working with Children check, right to work in Australia check. Please note criminal history does not immediately affect employment opportunities.

How to apply: To register your interest, please click ‘Apply Now’ and provide a resume and cover letter outlining your suitability for the role.