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Retail Employment Support Officer

Achieve Australia

Purpose of the role

At the Sewing Basket, we sell donated fabrics, patterns, patchwork, embroidery materials, knitting and crochet yarn, haberdashery and more, while providing employment for people with disability. Our colourful shops give donated fabrics and other products a second life, stopping them from going to landfill. We are looking for a part-time Employment Support Officer to work in our Caringbah store 3 days a week.

Why join the Sewing Basket?

For many of our staff making a real difference to the lives of people with disability and working with a great, supportive teams is its own reward.

We appreciate that, and we want our team to know that we value them so we offer benefits such as:

  • Salary sacrifice options including Fringe Benefits Tax and car leasing
  • Access to personal and financial counselling for you and your family
  • A range of paid leave and flexible working options
  • Support to stay fit and healthy with fitness memberships and access to wellness programs.

At Achieve it’s more than just a job.

You have the chance to change lives and bring inclusion to life every day.

Our focus is our people; the people we support, and the team we employ, that we value most. We offer a career you can be proud of and a place where you feel safe to be yourself. We invest in our workforce and appreciate the rich diversity they represent of life experience, languages and culture.

Achieve has been providing services to people with disability since the 1950s. Today, we are a registered NDIS provider offering integrated clinical, health, social and disability services in accommodation, community participation, supported employment and support coordination services in the Greater Sydney and in Northern Rivers regions in NSW.

About the role

  • Provide employment support to a small team of employees to effectively work within a retail store.
  • Provide supported employees with assistance regarding terms of employment including individual NDIS plans and NDIA funding outcomes, their employment contracts, workplace rosters and workplace duties.
  • Coordinate work analysis and assessment processes for employees, documenting progress for each employee, and maintaining file records within Achieve Australia’s data systems.
  • Provide DES-funded employees with assistance regarding their terms of employment including their employment outcomes and reporting requirements, employment contracts, workplace roster and workplace duties. Liaise with Employment Agencies as required.
  • Ensure all relevant documentation and associated processes for supported employees are up to date, compliant, accurate, correct and in line with NDIA and Achieve Australia requirements.
  • Coordinate and provide ‘on-the-job’ training for employees to enhance workplace abilities, skills and enable employees to be able to work independently.
  • Comply with the organisation's policies, processes and procedures to meet all regulatory and legislative requirements.
  • Maintain confidentiality and professional conduct at all times to ensure professional boundaries are respected and maintained.

About you

The suitable incumbent would have:

  • Knowledge and experience with people who have a disability and/or barrier to employment.
  • Knowledge of the workings of the NDIS and DES as these programs impact on and complement the maximising of employment opportunities for people with a disability or barriers to employment.
  • Demonstrated ability to coordinate and supervise people.
  • Experience in delivering training – on the job (work to be done etc.) and broad-based workplace training (procedures etc.)
  • Demonstrated ability to work with a diverse group of employees, supporting and guiding the employees, coordinating and troubleshooting responses to workplace incidents, concerns or ‘when things go wrong’ for employees.

Pre-employment checks:

Achieve Australia is committed to safer recruitment practices, which safeguard and promote the welfare of the people we support and staff are expected to share this commitment. To achieve this, your application may be subject to a number of pre-employment checks; including reference checks, a Police check, NDIS Worker Check, Working with Children check, Right to work in Australia check. Please note criminal history does not immediately effect employment opportunities. Applications will be assessed on merit.

How to apply:

To register your interest, please click ‘Apply’ now and provide a resume and cover letter outlining your suitability for the role.

If you have questions about this role, or would like to discuss any reasonable adjustment you may require throughout the recruitment process, or require alternate method of submitting your application, please email [email protected] using the subject line: Retail Employment Support Officer enquiry via EthicalJobs.

How to apply

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