Is this you?

• Are you passionate about helping individuals access Alcohol and Other Drugs (AOD) Community Support Services in regional Victoria?
• Seeking a rewarding role with competitive perks, flexible working arrangements, and a supportive organisation that values your growth and wellbeing?

At ACSO, we look for people who believe in second chances, who share our values and are passionate about supporting forensic clients to re integrate back into the community. If this sounds like you, read on!

What ACSO can offer you

• Full time, permanent position available. Traralgon location
• $85,126.08 base salary + 11% superannuation + NFP salary packaging options (more after tax $ in your pocket!)
• Annual leave loading of 17.5%
• Phone, laptop, and provisions to help set you up at home
• Learning and development opportunities - including access to ACSO's leadership development program and a dedicated leadership coach. In house training suite of client specific training including in Trauma Informed Practice, Mental Health First Aid (MHFA), Applied Suicide Intervention Skills Training (ASIST), plus best practice training on all aspects of Diversity, Equity, Inclusion and Belonging.
• Flexible working arrangements - includes options for an accrued day off or compressed hours
• Career progression opportunities - leadership development programs and coaching, opportunities for internal consultancy or secondments to other programs
• Wellbeing initiatives - such as free flu vaccines, wellbeing and professional development vouchers, Employee Assistance Program and Reward and Recognition Program. Our employees matter!
• Dedicated inclusion and diversity initiatives to support employees from all backgrounds and dispositions, including specialised leave for cultural ceremonies or gender affirmation

About Us

The Australian Community Support Organisation (ACSO) is a vibrant, values driven NFP, focused on partnering with Government and the community to co-design services that create real social change. We are an organisation with a bold vision to create a safe and inclusive community where prison truly is the last resort. Our purpose is to strengthen the wellbeing of our communities by advocating for and delivering services which divert people away from the justice system.

The Australian Community Support Organisation recognises the right to a safe and inclusive service without bias. ACSO is committed to the equitable treatment of its participants, employees and partners. We believe in humanity and celebrating the diverse voices of our community through leadership, practice and policy design, to honour and embrace diverse traditions, cultures and experiences of those we support and work alongside.

About the role

Head to Health is an Australian Government initiative created to ensure clients are receiving the right level of care, at the right time, using a hybrid intake and referral model to support appropriate client allocation. Head to Health intake and referral processes are intended to complement other intake approaches already provided in the community.

Head to Health will provide a highly visible and accessible entry point to services for people experiencing psychological distress. The intake process provides a no wrong door approach, ensuring all referrals are supported to engage with an appropriate service that meets their needs. Head to Health uses a standardised national referral form and intake process to ensure consistency.

What we're looking for

• Tertiary qualification (minimum level of certificate IV) in a health-related discipline (e.g., nursing, psychology, social work, community services/community health).
• Experience with supporting individuals who have experienced complex problems such as, mental illness, substance use, intellectual disability or homelessness
• A demonstrated knowledge of the relevant and current legislation relating to the client group including the Privacy Act
• A knowledge and understanding of current issues relating to people with mental health issues and familiarity with the client group
• Well-developed interpersonal and communication skills, including the ability to negotiate, liaise and consult with a wide range of employees in both government and non-government organisations
• Demonstrated organisational and time management skills as well as ability to handle busy and sometimes complex situations
• Ability to liaise and negotiate with a range of health and other professionals and to develop and deliver information to relevant stakeholders.
• Experience in an intake and referral position is a bonus!

How to Apply

If you think you'd be a great fit - we'd love to hear from you!

To apply and view the position description (PD), please click Apply Now and provide a copy of your resume, a brief covering letter and a document outlining responses to the selection criteria found in the PD.

As ACSO is an NDIS provider, the successful candidate must hold an NDIS Worker Screening Check Clearance before they commence employment in this position.

To learn more about this position, please contact Toby Rickman, Team Leader, on 0439 093 770.

Applications may close early if a suitable candidate is found sooner, so we recommend applying early!

ACSO proudly acknowledges Aboriginal and Torres Strait Islander people as Australia's first peoples and pay respect to their rich culture, lores, customs and elders past and present. We strongly embrace the spirit of reconciliation and continue working towards ensuring an equal voice of Aboriginal and Torres Strait Islanders, particularly those who have been touched by the justice system.

ACSO recognises the right to a safe and inclusive service without bias and aims to provide a safe working environment, one which seeks to protect those affected by domestic and family violence and holds those who may use domestic and family violence to account, whilst supporting positive behaviour change.

ACSO embraces diversity within its workforce and encourages applications from appropriately qualified and skilled people regardless of their background. All suitable applicants for this role will be considered regardless of age, ability, race, gender expression, sex, cultural background, spiritual beliefs or lived experience.