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Director - Individual Support Services - Brisbane / Cairns / Townsville

Act for Kids

About Act for Kids

Act for Kids is a prominent provider of prevention, professional therapy and support services for children who have suffered abuse and support for families at risk. With over 33 centres nationally, we have supported thousands of children and their families for more than 30 years. Through prevention, treatment, research, education, and advocacy, we are committed to helping keep kids safe, heal from trauma and lead happy lives.

Why Join Act for Kids?

The Act for Kids team is a community of shared values. We are a team that is Professional, Ethical, Caring, Courageous, and Collaborative.

  • Inclusive Employer 2023-2024 named by Diversity Council Australia.
  • Employer of Choice awarded in 2019, categories including Health/Wellbeing; Leadership; + Work-Life Balance.
  • Fitness Passport including discounted fitness memberships to a range of facilities for you and your family.
  • Above-award leave provisions including additional parental, study, wellbeing, exam, and pet leave.
  • Professional Development via our annual development fund as well as ongoing structured support.
  • Employee Assistance Program including 24/7 counselling support, and health and wellbeing portals.
  • Salary packaging increasing your take home pay with up to $15,900 per year tax free + an additional $2,650 for meal and entertainment.

About the Position

The Director - Individual Support Services is responsible for the practice and operational leadership of our Individual Support Services (ISS) Programs. This fast-growing program has teams located in Cairns, Townsville, Central Queensland, Brisbane and soon to be expanding into other areas of need. The ISS Program works in partnership with Child Safety to provide holistic trauma-informed support to children in the child protection system.

  • Full time permanent role with opportunity for flexible working location.
  • Salary will be negotiated.
  • Includes travel to various Act for Kids locations and overnight work trips as required.

Key Responsibilities:

  • Provide practice and operational leadership, ensuring a high level of practice quality, compliance with Service Agreements, Act for Kids policies and procedures and the Human Service Quality Framework.
  • Provide leadership and support to managers and team members within the ISS Programs to nurture a high performing workforce aligned to organisational values.
  • Work collaboratively with the Service Strategy and Growth team to identify and evaluate growth and expansion opportunities, develop business proposals, and implement new services.
  • Work collaboratively with the Support Hub Business Services team to plan, monitor, and manage budgets to ensure contractual obligations are met and operations are delivered within budget.

You can read our full position description here under the relevant vacancy.

About You

  • Tertiary qualification in a relevant discipline (e.g., human services, allied health, social work) and professional registration where required.
  • At least 8 years of proven effective leadership and senior management experience within a family support or therapeutic service delivery context.
  • Previous experience as a practitioner working with children or young people within a relevant context.
  • Experience managing teams working across multiple geographic areas.
  • Strong communication, negotiation, and stakeholder management skills with a proven ability to form strategic sector and community relationships.

Other Requirements

  • Eligibility for a Working with Children Check or professional exemption.
  • Current driver’s licence.
  • Willingness to undergo and pass a Child Safety Personal History Screening Check (LCS2).
  • Legally able work in Australia (proof of eligibility will be requested).
  • Fully vaccinated against COVID-19 or have an approved medical exemption.

About Applying

  • Job applications will be reviewed as soon as submitted. Please click on ‘Apply Now’ to submit an application.
  • Please submit your resume and cover letter addressing the key responsibilities of the role.
  • We welcome you to share any support or adjustments you need to enable you to participate equitably in our recruitment process. If you have questions or concerns, please speak with the contact person before or during your application. Your information will remain confidential.

For more information about the role, Thomas McIntyre on 0429 863 995 or [email protected] using the subject line: Director Individual Support Services - Brisbane / Cairns / Townsville enquiry via EthicalJobs.

A position description is attached.

Apply now

Applications for this role will take you to the employer’s site.

Act for Kids's logo
Apply now

Applications for this role will take you to the employer's site.

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