ABOUT THE ROLE

Reporting to the General Manager Quality and Clinical Governance, the Quality Business Partner is responsible for supporting the delivery of ADEC’s Quality Management Framework within our Aged Care programs. This role is located in Dandenong, hourly Pay rate is $43.08.

The role will provide quality and compliance advice and assistance to program managers and is responsible for the coordination and administration of the collection, analysis, evaluation, and reporting of relevant data and information pertaining to service delivery.

OUR IDEAL CANDIDATE WILL

• 5 years of experience in Aged Care quality systems support: ideally in the home care environment
• Stakeholder Engagement: Proven ability to work with diverse groups, including people with disabilities, ethnic communities, and a wide range of stakeholders
• Exceptional Communicator: Strong verbal and written skills with attention to detail, analytic, and report writing skills.
• Proactive problem solver with a creative approach
• Analytical Mindset: Innovative problem-solver with excellent reporting skills.
• Provide advice and guidance to operational teams on quality management
• Be involved in quality reporting

ABOUT ADEC

• We have a supportive management team that encourages staff ideas and feedback
• Build mutual trust through respect, openness, and transparency.
• Work collaboratively on shared responsibilities.
• Internal training, learning & development opportunities.
• Diverse and inclusive office culture with flexible work arrangements.
• Salary Packaging and Super.
• Not for profit, values-based organisation.
• We offer a bonus leave day.

KEY RESPONSIBILITIES

• Contributing to the revision and continued implementation of ADEC’s Quality Management Framework
• Administering the collection, analysis, evaluation, and reporting of relevant data and information pertaining to service delivery, including:
• Regular internal audits and gap analysis
• Risks, hazards and incidents
• Feedback
• Continuous improvement
• Preparing detailed reports, including findings, recommendations, and action plans providing clear, actionable recommendations for improvement in consultation with the relevant operational teams.
• Collaborating with operational teams to implement corrective actions and improve service quality.
• Providing support and guidance to operational teams on quality compliance across relevant industry standards
• Contributing to procedure development as required.
• Participating in the preparation and conduct of external 3rd party audits.

A position description is attached which includes the Selection Criteria.

ARE YOU READY TO APPLY?

If you have accessibility requirements or require an adjustment to participate in our recruitment and selection process, please contact Recruitment Team, at [email protected] using the subject line: Quality Business Partner - Aged Care enquiry via EthicalJobs.

MANDATORY REQUIREMENTS

• Must have clear National Police Check
• Must have valid Working With Children Check
• Must hold a current Victorian Driver’s License
• Must have evidence of right to work in Australia.

ADEC is an inclusive employer and values the contribution of people with disabilities to our workplace.