About Us

Adelaide Primary Health Network (Adelaide PHN) is an independent, not for profit, primary health care organisation based in Adelaide.

We aim to improve the health and wellbeing of the Adelaide community by coordinating and integrating health and community services and by working in partnership to identify local needs and create strategies in response to keeping people well and out of hospital; improving their experience AND their health outcomes – to deliver on our vision of ‘shaping the health system to deliver better outcomes for vulnerable people, and a healthier Adelaide’.

The Role

The Contact and Capacity Building Coordinator- Primary Care and Integration will work as part of a dynamic team assisting general practices and primary care stakeholders across the Adelaide PHN region. Key components of the role are to:

• Work with primary healthcare providers across the Adelaide PHN metropolitan region to build and sustain capability and capacity across the primary care sector;
• Focus on supporting clinical and non-clinical service providers to build and sustain capabilities across the primary care sector;
• Establish and maintain effective partnerships with primary healthcare providers;
• Support place-based initiatives and activities with a range of stakeholders;
• Management of contracts with commissioned service providers;
• Facilitate connections and integration between commissioned service providers to influence best practice service delivery;
• Foster a quality improvement approach to evaluation, assessment, monitoring and redesign; and
• Participate in broader systems level partnerships and integration.

This is a rewarding role requiring a person who is passionate about customer service; has a track record of successful project delivery; enjoys learning and wants to work with like-minded people who contribute to improved health care in the community. If this sounds like your ideal role, then we would like to hear from you.

This position is being offered in a full time or part time capacity and is funded until June 2026. Future employment is subject to ongoing funding.

For more information, you can view the position description here.

About You

The knowledge, skills, experience and qualifications you will need for this role are:

• Tertiary qualifications in health or human services or management (or other relevant discipline); or at a minimum, extensive experience within a health organisation.
• Significant demonstrated experience in building beneficial partnerships and professional relationships with a wide range of stakeholders, including health care providers/peak bodies, community services, government departments employers and the general public.
• Demonstrated experience applying capacity building principles.
• Demonstrated experience in using standard project management techniques and knowledge, or the ability to acquire knowledge of basic scoping methodologies.
• Demonstrated ability to work within a team, and in cross-portfolio teams and groups.
• Demonstrated ability to prepare reports including recommendations.
• Ability to manage a range of contracts and maintain responsibility for coordinating all aspects of the contract and associated deliverables.
• Demonstrated ability in monitoring performance and supporting the achievement of KPIs.
• Exceptional communication skills both written and verbal, and
• Understanding of, and ability to practice in a manner consistent with, the principles of Primary Health Care and knowledge of the Australian primary health care sector.

Benefits of working with us

We pride ourselves on being supportive and flexible and offer a great range of benefits, including:

• Generous not-for-profit salary packaging benefits up to $15,900 for living expenses and $2,650 for meal and entertainment per year.
• Family friendly and flexible working arrangements.
• Competitive remuneration and work-life balance.
• Additional paid leave between Christmas and New Year, in addition to annual leave entitlements.
• 3 days paid special leave each year that can be used for any purpose.
• Support cultural diversity and employee wellbeing by providing the opportunity for employees to honour their cultural heritage and participate in cultural activities, utilising up to 10 days cultural leave per year.
• 8 weeks paid parental leave.
• Option to substitute public holidays.
• Generous professional development allowance.
• Collaboration with passionate likeminded professionals.
• Free Employment Assistance Program.

How to Apply

To apply please click on Apply Now - include in your application a maximum 2 page covering letter outlining your suitability for the role against the skills and experience required, together with your resume.

Applications will ONLY be considered when received through our careers portal.

To apply, you must have the legal right to work in Australia and your employment will be subject to an acceptable National Police Check.

Shortlisting for this position will commence immediately and we reserve our right to close this position at any time if a suitable candidate is found.

For further information about this role, please contact Integration and Relationships Manager – Wendy Saunders on 08 8219 5900 or [email protected] using the subject line: Contracts and Capacity Building Coordinator enquiry via EthicalJobs.

All enquiries and applications will be handled professionally and with the strictest of confidence.

We believe that our people’s differences are what make us great. We value diversity in culture, ethnicity, race, sex, gender identity or expression, sexual orientation, age, disability status, neurodiversity or any other aspect which makes our people unique. We are on our journey to continuously work to call out inequality and bias and encourage real workplace inclusion and diversity.

Our Commitment to Reconciliation and Aboriginal and Torres Strait Islander Employment

Adelaide PHN is proud to be an organisation that is committed to our Reconciliation Action Plan. Our vision is to be a preferred employer for Aboriginal and Torres Strait Islander, and strongly encourage applications from Aboriginal and Torres Strait Islander peoples for all Adelaide PHN vacancies.

A position description is attached.