About us

We are the Australian Institute of Family Studies (AIFS), the Australian Government’s key independent research body and advisor in the area of family wellbeing, based in Melbourne’s CBD. We produce research about ‘what works for families’ and make it accessible to decision makers, practitioners and the general public.

An exciting opportunity has arisen for an enthusiastic and motivated self-starter, with the ability to bring together people across a myriad of teams and backgrounds, with varying degrees of technical capability. With experience in business and data analysis and as a proactive professional, you will be able to identify risks and issues to assist the team in the successful execution of projects. We are looking for an individual who can pursue and interrogate requirements and data insights in a methodical way, while maintaining excellent stakeholder relationships, with the goal of producing great project outcomes for the Institute. 

Our team

The Information Management and Technology (IMT) team is responsible for the delivery of strategic IMT initiatives and activities that enable the achievement of the Institute’s business objectives. This includes supporting the Institute’s infrastructure and operational environments, implementing and maintaining cybersecurity best practice, providing IT support services and pursuing an agenda of technological uplift to support operational excellence. As a team, we pride ourselves on our friendly, responsive and solutions-driven approach. 

Position Requirements

• Degree in information technology, computer science, data science/analytics, or a related field, or equivalent experience, with expectations aligned to the Australian Public Service work level standards.
• The Business Insights Analyst is responsible for developing, maintaining, and enhancing the business intelligence and reporting capabilities of AIFS. 
• The role involves working closely with internal and external stakeholders to understand their information needs, design and implement data solutions, and deliver accurate and timely reports and dashboards. 
• The Business Insights Analyst also contributes to the data governance, quality, and security of AIFS data assets. 

Position duties

Under the direction of the Business Intelligence Manager, this position is required to:

• Develop and maintain business intelligence and reporting solutions using Microsoft Power BI. 
• Collaborate with business users and data owners to gather and document requirements, specifications, and feedback for data and reporting projects. 
• Gather, create and validate business requirements and acceptance criteria from stakeholders and users. 
• Perform business analysis tasks such as eliciting, validating, and prioritising business requirements, conducting gap analysis, and mapping business processes. 
• Translate business requirements into technical specifications and design documents. 
• Ensure data quality, integrity, and security by applying data governance and management principles and practices. 
• Deliver presentations, training and support to business users on how to access and use business intelligence and reporting solutions. 
• Coordinate with stakeholders to set up meetings and workshops, send out reminders around key milestones and status updates. 
• Keep abreast of emerging trends and technologies in the field of business intelligence and data analytics. 
• Develop and maintain technical documentation.

Key Selection Criteria

• Professional expertise
• Understanding our organisation
• Delivering on objectives and achieving results
• Relationships and interpersonal skills
• Communication
• Leadership and management
• Values

For a comprehensive overview of the selection criteria, please see the Position Description for more information.  

Terms

The Business Insights Analyst, Information Management Technology role will be offered as a 12-month non-ongoing full-time position at either the APS 3 or 4 level. This will be with a salary of between $65,473 to $71,960 (for APS 3) or between $72,972 to $79,230 (for APS 4), depending on the skills and experience of the successful applicant, plus 15.4% superannuation.

Application information

For how to apply, please click the "Apply Now" button.

Please complete the application form where you will need to attach your resume and cover letter (maximum 2 pages) addressing the selection criteria outlined on the Position Description.

Position Eligibility Requirements

To be eligible for engagement, applicants must be Australian citizens unless special approval is given. For example, applicants with permanent resident status who have applied or intend to apply for Australian citizenship may be considered for engagement.

Conditions of engagement including probation, health and character clearances (including police records check, Working with Children Check and security clearance) may apply to this position.

Position notes

AIFS is committed to providing an inclusive and diverse workplace. We encourage applications from Aboriginal and Torres Strait Islander people, people with disability, mature age people, those from culturally and linguistically diverse backgrounds, people who identify as LGBTQIA+, and people with parenting and/or caring responsibilities.

We provide a family-friendly and flexible workplace that supports the wellbeing and professional development of our diverse workforce. Benefits include workplace health and wellbeing activities, a healthy promotion allowance and Christmas closedown period with no deduction from leave credits. Our salaries and conditions of employment are set out in our Enterprise Agreement.

A position description is attached.