Job: 2024-155 | Fixed-Term (Up to January 2025) | Work remotely anywhere in NSW

• Be a part of our growing Criminal Law Practice
• This is an Aboriginal and/or Torres Strait Islander identified role

This is an Aboriginal/Torres Strait Islander identified position which is a genuine occupational qualification and is authorised under section 14(d) of the Anti-Discrimination Act 1977. 

Primary Purpose of the Role

The primary responsibility of an Administration Officer, Inmate Referrals, is to assist in the delivery of high-quality legal support services to Aboriginal clients who are in custody.

Why Join the ALS Team?

At the Aboriginal Legal Service (ALS) you can make an impact. You will join a strong movement fighting for social justice and equity for Aboriginal and Torres Strait Islander people, families and communities.

Our focus is our people: the people we support and the people we employ. We offer a career you can be proud of and a place where you feel safe to be yourself. We invest in our people and appreciate the rich diversity of lived experiences, languages, and culture.

Born out of a protest movement over 50 years ago, the ALS is an Aboriginal Community Controlled Organisation delivering high-quality, culturally safe legal and support services for Aboriginal and Torres Strait Islander people in NSW and the ACT. It’s an exciting time to be joining us. We recently received additional funding to deliver a range of new programs aimed at addressing systemic issues and driving structural reforms. This is creating significant opportunities for the ALS, our staff and communities.

As well as the satisfaction of working in a job that really matters, we offer our staff benefits including:

• Not-for-profit salary packaging to reduce your tax liability and maximise take-home pay
• Annual leave loading of 17.5%
• Career and professional development opportunities
• Access to personal counselling for you and your family
• Additional paid leave of up to 6 days per year, paid parental and study leave
• Flexible work options – talk to us about how we can make this role work for you

About the Role

This Administration Officer role is part of the Inmate Referral and Advice Service (IRAS) within our Criminal Law Practice and candidate to work remotely anywhere in NSW.

The Administration Officer will be responsible for:

• Taking phone calls between the hours of 9.00 am to 5.00 pm from adults in custody and providing relevant information and making internal referrals to inhouse ALS staff.
• Ensure the recording of all communications for data recording purposes.
• Input of statistical data into the CMS database including opening, closing, archiving files and other general data entry
• Providing secretarial support services to Criminal Law Solicitors.
• Assist clients with non-court matters and referrals.

About You

We’re looking for someone who brings:

• Identifies as Aboriginal and/or Torres Strait Islander
• Proven computer systems skills including Microsoft Word, Excel, Access, and Outlook and typing skills.
• Excellent phone manner and communication skills and experience in operating a small to medium switchboard.
• Demonstrated organisational and time management skills and the ability to multi-task.
• Ability to maintain a high level of confidentiality and work independently in a team environment with limited supervision.
• Capacity to behave in a culturally appropriate manner.

Pre-Employment Requirements

ALS is committed to implementing safe recruitment practices. Your application may be subject to pre-employment checks such as reference checks, Working with Children (NSW) or Working with Vulnerable People (ACT) check, Right to work in Australia, COVID-19 vaccinations and National Police History check.

How to Apply

Please click apply now. Before you begin, make sure you have an up-to-date CV and cover letter outlining your suitability for the role.

If you have questions about this role, please email [email protected] using the subject line: Administration Officer, Criminal Law Practice enquiry via EthicalJobs.

Please apply promptly, as we may shortlist and commence interviews within the advertising period.