• Contribute to meaningful and transformative work in the lives of children and young people.
• Make lasting impact with the broader community administering our programs and initiatives.
• Access to full Not-For-Profit salary packaging benefits.

About Dolly’s Dream and the Alannah & Madeline Foundation:

Dolly’s Dream was created by Kate and Tick Everett following the tragic loss of their 14-year-old daughter, Dolly, to suicide, after ongoing bullying. Kate and Tick’s goal is to prevent other families walking this road.

They want to change the culture of bullying by addressing the impact of bullying, anxiety, depression and youth suicide, through education and direct support to young people and families.

Dolly’s Dream is proudly supported by the Alannah & Madeline Foundation, a national not-for-profit organisation dedicated to keeping children and young people free from violence and trauma wherever they live, learn and play. Through Care, Prevention and Advocacy programs, we fight for their right to be safe, so their future is strong.

About the role:

Reporting to the Dolly’s Dream Fundraising Campaigns Manager, the Fundraising Coordinator will be responsible for the effective delivery of our Community Fundraising program, while delivering exceptional care and support to our supporters, donors, volunteers, and board members.

To make an impact in this contract role, you will:

• Be the first touchpoint for donors and community fundraisers, manage multiple inboxes and incoming calls responding to queries, donations, complaints.
• Support the processing and reconciliation donations and other payment/transactions across multiple platforms.
• Develop and execute the annual community fundraising plan (including critical contributions to Do It For Dolly Day), working with the broader fundraising team to set goals and drive engagement.
• Optimise online fundraising platforms (including Funraisin), developing effective content at every touchpoint to align supporter interactions with Dollys Dream strategic communications and fundraising objectives and goals.
• Design and execute comprehensive donor and supporter journeys that integrate both online and offline experiences, ensuring alignment with Dolly’s Dream’s broader fundraising goals and improving supporter retention year on year.

The perfect you:

• Tertiary qualifications in a relevant discipline such as fundraising, marketing, communications, etc, or demonstrated transferable skills in a similar role (preferably fundraising).
• Experience (3-5 years) in customer service and/or business administration or demonstrated equivalent relevant experience, knowledge and skills.
• Experience (3-5 years) in non-profits, philanthropy, fundraising, marketing or communications.
• Experience in data management in a CRM system (preferably Raiser’s Edge) and digital fundraising platforms (e.g. Funraisin or Raisley)
• Ability to manage multiple and complex activities at any given time.

We’ll offer you a purpose-led culture, with a focus on wellbeing including:

• Access to full NFP salary packaging benefits.
• Flexibility and Wellbeing focus
• Employee Assistance Program (EAP) available
• Additional 5 days leave each year, on top of the statutory holiday entitlement.
• A supportive and friendly team environment.
• Learning & Development budget
• 8 weeks paid primary carer leave or 2 weeks paid secondary carer leave
• Substitution of Public Holidays (Australia Day, Good Friday and Easter Monday etc)

For further information contact Leanne Rayner, Dolly’s Dream Fundraising Campaigns Manager – [email protected] using the subject line: Dolly's Dream Fundraising Coordinator enquiry via EthicalJobs.

Important - please note:

• Dolly’s Dream and the Alannah & Madeline Foundation has the highest commitment to child safety. A police check and current Working with Children Check (or equivalent) are required for the successful applicant.
• The Foundation takes all reasonable steps to prevent any risk to the health and safety of staff. In the context of the COVID-19 pandemic, the Foundation requires all staff who perform ‘in-person’ work or who are required to attend the office to be fully vaccinated and to provide evidence of their vaccination, or medical exemption, prior to commencement.

A position description is attached.