About Argyle Housing

Argyle Housing is a community-managed, not-for-profit, housing organisation. While we provide the bricks and mortar, it is who is inside that matters. We provide a home, not just a house where the home is the foundation from which our clients realise that their best life is possible and can map their journey to achieve it. Our main objective is to provide and manage secure, sustainable housing for people on low to moderate incomes who would otherwise struggle to find accommodation and for disadvantaged people who need support in order to maintain independent living.

About you

We are looking for someone who can help us deliver high levels of client satisfaction and who can demonstrate actions that will reflect the values that Argyle Housing places on its people, teamwork, and our commitment to superior customer service.

Primary Purpose

The objective of the Maintenance Officer is to manage a portfolio of properties managed by Argyle Housing.

This will involve consultation with internal and external stakeholders including Tenancy Officers, Government and approved contractors and suppliers. The Maintenance Officer will work as part of a local team and assist in the delivery of small maintenance jobs and provide the guidance and support for planned maintenance on the organisation’s assets.

All roles within Argyle Housing are to be performed under the principle of “One Argyle” and with a commitment to client service delivery fostering the approach of ‘no wrong door’.

The Role

This role will be responsible for but not limited to:

• Working within the Asset Management Plan
• Assist with and be guided by business plans and work plans to ensure relevant programs, strategies and goals are achieved
• Identify and report on risk
• Work collaboratively with relevant Client Support Specialist and Team Lead where any areas of concern are identified around property care. Ensure that any customer support requirements are actioned
• Perform property inspections to Argyle Housing standards and report on variances, detailing expected expenditure and scope of planned maintenance works at defined time intervals
• Monitor the quality and pricing of the contractors for the region
• Ensure that all contractors and suppliers engaged by Argyle Housing comply with the relevant WHS standards when engaged to perform works on property portfolio and comply with industry benchmarks for turnaround times and privacy

Selection Criteria / Essential Skills

To ensure success in this position, you must have:

• A relevant building or trade qualification
• Experience in the planning and delivery of maintenance works and capital upgrades to agreed scope, time and budget is essential
• Experience in the evaluating, engaging and managing contractors and suppliers for maintenance works and upgrade activities is essential
• Thorough understanding of responsive and planned maintenance as it applies across a residential property portfolio
• Good organisation skills with the ability to work to strict deadlines and well under pressure
• Competency with Microsoft programs, particularly excel and word, and property management databases
• Well-developed problem solving and influencing skills including the ability to recommend strategies for resolution / service improvement
• Current / valid White Card
• Current Australian driver licence

A few benefits of working at Argyle Housing

• Generous salary
• Not-for-Profit salary sacrifice options
• Free Time – One day off a month awarded to each Team Member to rest and recharge
• Paid Parental Leave
• Staff Recognition and Reward scheme
• Staff Wellbeing scheme
• Volunteer leave
• Reconciliation Action Plan working groups
• Work / life balance

This is an excellent opportunity for those seeking a satisfying and fulfilling role within a supportive team environment, whilst making a positive contribution to the community.

For full job details, download a position description from our website: https://argylehousing.com.au/about-us/careers/ 

It is a requirement of this position that applicants who apply must have or must be willing to apply for a valid Working with Vulnerable Persons Check and Australian Federal Police Check (ACT).

Next Steps

Click the "Apply Now" button and follow the instructions carefully.

If you DO NOT address the selection criteria in your cover letter, your application will not be considered.

Questions?

Call Angela Kustec on 0447 558 217 or email [email protected] using the subject line: Maintenance Officer - Ainslie Village enquiry via EthicalJobs.

We encourage applications from Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse backgrounds, people with different abilities, and people re-entering the workforce.