Job Summary
- $120,000 - $139,999 per annum + salary packaging
- Applications close:
- Job posted on: 1st Aug 2024
- Sydney > CBD, Inner West & Eastern Suburbs Sydney
This not-for-profit is a house-hold name that makes an immeasurable difference to Australian's facing their darkest moments. They're looking for a Senior Digital Product Manager who can help them create a seamless digital experience for their customers across all of their channels.
This is a crucial role, where success will involve transforming what have been disparate products and experiences into a single journey that empowers our help seekers to find what they need, when and where they need it.
This role will focus primarily on the ‘help-seeker experience’ – the end-to-end journey of help-seeking within a range of applications. The applications include a high traffic website with a focus on self-help and wellbeing as well as voice and live chat. Working closely with the clinical team, this role has a focus on aligning service delivery with product experiences to ensure consistency, transparency and efficacy for help seekers.
With a strong understanding of product management, you'll have a good handle on how to define problems and iterate through solutions through the product lifecycle - from MVP through to shipping new apps. You’ll take a pragmatic approach to prioritisation and where compromise is needed, have a keen understanding of how to best manage a backlog and be delivery leaning.
Technically astute, you'll be able to communicate the problem effectively to all stakeholders and bring them on the journey.
This is a great opportunity to work on a range of high traffic, innovative web applications that help a diverse customer base of people everyday.
For further information please contact Reece at [email protected], using the subject line: Senior Product Manager enquiry via EthicalJobs.