About the Asylum Seeker Resource Centre

Founded 20 years ago, the Asylum Seeker Resource Centre (ASRC) is Australia’s largest human rights organisation providing support to people seeking asylum. We are an independent not-for-profit organisation whose programs support and empower people seeking asylum to maximise their own physical, mental and social well being. We champion the rights of people seeking asylum and mobilise a community of compassion to create lasting social and policy change.

We are a value-driven organisation that strives to be part of a change movement that supports people seeking asylum by providing critical services such as assistance with accommodation, food provisions, casework and legal services.

The ASRC movement is proudly supported by a community of committed volunteers and supporters who embrace the organisation’s vision that people seeking asylum can live safely, sustainably, independently and equally.

Our Values

The human rights of people seeking asylum and refugees are at the foundation of all we do and the workforce makes it happen, doing the work to bring the vision and purpose to life.

Our organisational values are:

• Welcoming
• Authentic
• Courageous
• Collaborative

About The Role

The Communications Coordinator is responsible for developing and implementing communications and marketing strategies that strengthen the ASRC brand, meet financial goals, advocate for systemic change in support of people seeking asylum, and ensure clear and consistent communication across ASRC audiences.

This role is part-time, 0.8 FTE; it is a 9-month parental leave contract.

About You

The successful candidate will possess demonstrated experience in communications, marketing, and digital media, with a strong track record of creating compelling content across various platforms. They will have expertise in developing and executing strategic communications plans that engage diverse audiences and advance brand objectives. Strong written and verbal communication skills, along with the ability to work collaboratively with internal teams and external stakeholders, are essential.

In addition, the role will be responsible for undertaking the following duties:

• Tertiary qualifications in Communications, Marketing or a related discipline (or the equivalent in experience in communications, fundraising or marketing roles)
• Proven experience in copywriting for organisational communications, marketing campaigns, advertising and media
• Proven experience managing campaign budgets
• Outstanding track record of success in planning and managing end-to-end marketing campaigns and communications
• Sound knowledge and experience managing email marketing campaigns on Mailchimp as a CRM platform
• A genuine passion for copywriting and managing effective marketing campaigns and communications that engage with a range of different audiences and deliver set outcomes.
• Ability to work independently and without supervision
• Exceptional project and time management skills with an ability to work across competing priorities.
• Sound knowledge of briefing, design and production processes (for media, digital and printed products).
• Experience with post-campaign analysis and report writing
• Experience in a fast-paced workplace delivering a high volume of communications strategies and tactics across varied channels.
• Highly developed interpersonal and communication skills to work within a culturally diverse team and audience
• Knowledge of the policy context of practice with asylum seekers visa categories/conditions, and the barriers faced by people seeking asylum in Australia

Lived experience of seeking asylum in Australia is highly desirable. Knowledge of policy and issues impacting on people seeking asylum in Australia as well as previous experience working with diverse populations, would also be advantageous.

Employee Benefits

Joining the ASRC means being a part of the largest human rights organisation in Australia, supporting refugees and people seeking asylum. We recognise and appreciate our incredible staff for their contribution, dedication and passion to support and empower people seeking asylum by providing the following conditions above the relevant modern award:

• Flexible Working Arrangements, including the ability to work remotely
• Annual Leave Loading of 17.5%
• Additional discretionary leave provisions including:
  • Leave due to Cultural or Religiously Significant Events
  • Aboriginal or Torres Strait Islander Leave
  • Leave for Staff Seeking Asylum
  • Gender Affirmation Leave
• Free onsite car and bicycle parking
• Salary packaging (up to $15,900 per year tax free)
• Entertainment Packaging (up to $2,650 per year tax free)
• Discounts via HR systems provider at grocery and retail outlets
• Close proximity to public transport (100 metres from Footscray station and buses)

Position Description

Please find the Position Description here to address the Role Requirements:
https://asrc.org.au/wp-content/uploads/2024/10/PD-Communications-Coordinator.pdf

Application Process

Only applications that include a CV and cover letter addressing the Selection Criteria, will be considered.

All offers of employment are subject to a satisfactory Criminal History Check, and provision of a valid Working with Children Check prior to commencement.