This Case Worker role provides short to medium term complex case coordination that is culturally-sensitive, trauma-informed and strengths based.

You will use a person centred approach to work with people seeking asylum and support them to identify goals, manage risks and address issues that may be an obstacle to their self-development and independence. As part of a multifaceted Services and Engagement team, You will provide case management to support people with complex needs and situations. These can include issues of homelessness, mental illness, family disruption, DFSV and AOD concerns.

This role is part time (4 days per week) and will be based in Newtown with some limited work at Auburn.

Responsibilities

• Plan and coordinate a Pathway Plan which holistically transitions a person/family to stable circumstances
• Conduct assessments and reviews of people requesting financial assistance from ASC
• Develop and execute a Pathway Plan that seeks opportunities for people to transition to stable, safe and affordable accommodation
• Contribute to advocate and provide innovative solutions to improve housing outcomes for people and prevent homelessness
• Conduct comprehensive and culturally sensitive assessment of needs
• Develop and implement practices that are trauma-informed and within a strength-based model of care.
• Coordinate case planning meetings with ASC’s multidisciplinary services and external agencies as required
• Identify and develop meaningful external networks and referral pathways for people
• Actively seek to identify trends, patterns and prominent issues impacting people seeking asylum
• Work in collaboration with other ASC programs to complete internal and external reporting requirements, towards achieving client outcomes and systemic advocacy.

Selection Criteria

The successful candidate will be able to demonstrate the following:

Essential:

• Tertiary qualifications in human services, social work, mental health or other relevant discipline.
• Demonstrated ability to conduct complex client needs assessments and prioritise client empowerment in a dynamic work environment.
• Minimum 2 years work experience in providing casework to people who have experienced trauma and who present with complex needs.
• Ability to undertake risk assessments and provide intentional therapeutic crisis responses to clients.
• Demonstrated ability to liaise and network with internal and external stakeholders.
• High level skills working with CALD communities and commitment to trauma informed practice.
• Experience and understanding of the impacts of trauma, housing, mental health, child protection and family, domestic and sexual violence in the lives of vulnerable communities.

Desirable:

• Knowledge of the policy and legislation context of practice with people seeking asylum.
• Bi or multi-lingual skills will be highly regarded.
• Lived experience as a refugee or person seeking asylum.

Our commitment to diversity and inclusion

ASC is an inclusive organisation. We embrace all that makes us different and recognise the benefits that these differences make. We are committed to supporting and ensuring a diverse workforce in which everyone is treated fairly and respectfully. We strongly encourage applications from people with lived experience of seeking asylum, Aboriginal or Torres Strait Islander peoples, and people from culturally and linguistically diverse backgrounds.

Our commitment to our people

ASC is committed to developing and supporting our employees through a range of opportunities and benefits, including:

• Based on Level 4 of the SCHCDSI Award, with an hourly rate of between $43 - $47 per hour, + salary packaging to boost take home pay
• Flexible work arrangements
• Employee Assistance Program
• Leave Loading of 17.5%
• Paid Parental Leave program
• Bonus Paid Leave over the December-January Holiday Season
• Salary packaging option (up to $15,900/year tax-free)
• Meal and Entertainment packaging option (up to $2,650/year tax-free)

APPLY NOW

To apply, please click Apply Now and upload your resume and cover letter which directly addresses the key selection criteria listed above.

Please direct all enquiries to [email protected] using the subject line: Complex Caseworker enquiry via EthicalJobs using the subject line: Complex Case Worker enquiry. Please note that there will be limited responses due to the Centre being closed over the Christmas and New Year period, however we will respond as quickly as possible to answer all queries.