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Complex Case Worker - Extreme Hardship Support Program - Flexible Location

Australian Red Cross
  • Full time hours
  • Maximum term role until 31 October 2021
  • Flexible location (work from home)

About Red Cross

Australian Red Cross is part of the world's largest humanitarian movements seeking to build a better society based on people helping people. We strongly believe that how we work is as important as what we do. We put humanity in action.

Extreme Hardship Support Program

In response to COVID-19, Red Cross is working alongside the Victorian Government to provide additional financial support for vulnerable Victorians who are on temporary visas and experiencing financial hardship as a result of the pandemic. The COVID-19 Extreme Hardship Support Program aims to reduce financial, health and wellbeing distress for vulnerable temporary migrants living in Victoria during the pandemic.

The role

Complex Caseworkers provide casework support to migrants in transition who access the Extreme Hardship Support Program and require further support in response to the impacts of the COVID-19 pandemic.

What you will bring

  • Significant experience providing high quality casework support and complex case management
  • Demonstrated understanding of holistically assessing complex client needs including conducting risk assessments, developing effective case plans and safety planning
  • A sound understanding of the social political and needs impacting migrants in transition
  • Demonstrated cultural competence and the ability to work with people from diverse backgrounds who have experienced grief, loss, trauma and who experience ongoing safety risks
  • Proven effectiveness in interagency collaboration and ability to negotiate, advocate and network with a range of stakeholders
  • Well developed interpersonal, verbal and written communication skills
  • Qualification in Social Work or equivalent

A Working with Children Check is a mandatory requirement for this role.

Why work for us?

Know that the work you do directly contributes to preventing and reducing the vulnerability of migrants in Victoria.

You can access flexible working arrangements and generous salary packaging options that can increase your take home pay by paying certain expenses using pre-tax dollars up to $15,900 a year.

Further information

To find out more, please refer to the position description below or contact Morgan Steinmetz on 0435 951 801 for a confidential conversation.

Complex Caseworker - COVID-19.pdf.

How to apply

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