About Ardoch

Ardoch is a national not-for-profit organisation focused on improving educational outcomes for children and young people experiencing disadvantage.

We deliver tailored education and wellbeing programs which address barriers to education by providing vital learning and wellbeing resources and activities. These programs build children and young people’s confidence, aspirations, social skills and wellbeing. These are essential elements for enabling full engagement in education and a love of learning. Engagement in education is the key to opening future pathways and possibilities. Without it, the cycle of disadvantage and inequity continues.

We broaden horizons for children by providing access to excursions and inspiring learning experiences. We mobilise volunteers to support students in partner schools to act as positive adult role models who invest time, share knowledge and experience, and actively demonstrate their interest in a child’s future. We advocate for change so that key issues such as inequities in Australia’s education system are at the forefront.

Ardoch works with thousands of children and young people in schools in Victoria, New South Wales, Queensland and Western Australia. We achieve this by linking schools, businesses and communities to support programs and activities to assist schools, children and their families.

Vision

Our vision is that every child’s potential is realised through full participation in education.

Values

• Empowerment: We recognise people’s strengths and uniqueness, amplify their voices, and support them to make their own choices.
• Learning: We value the power of education to change lives, and continually learn from research, students, partners, communities and each other.
• Impactful: We strive to create the most meaningful change for the students we support.
• Community: We connect diverse voices and perspectives and collaborate to respond to the unique needs of schools and their communities.
• Accountability: We own our actions and take responsibility for creating a fair, respectful and positive environment.

About Ardoch’s Pathways Programs

Ardoch’s Pathways Programs engage students to explore, learn about and aspire to Pathways Beyond School. Through a suite of programs including Mock Interviews, Speed Careers, Industry Visits and Learning Through Lunch, students have the opportunity to explore study and employment pathways and learn and be supported by Ardoch’s Volunteers to build the confidence and aspirations to chase their preferred pathway.

Tenure and Hours

• Part-time role (0.6 FTE)
• Ongoing role

Job Classification

Modern SCHADS (Social, Community, Home Care and Disability Services Industry) Award 2010, Level 3.1

Position Objectives

The position objectives are to:

1. Support volunteer recruitment, screening, onboarding and retention
2. Provide efficient and effective program administration
3. Contribute to data collection, analysis and reporting.

Location

This is a nationally-focused role, based in Geelong.

NOTE: Ardoch is committed to maintaining a physical presence in Geelong and this role represents part of that commitment. The incumbent will occasionally be required to undertake in-person activities in Geelong and surrounding areas. The incumbent will also need to attend meetings and events at Ardoch’s head office at 4/85 Queen St, Melbourne.

Benefits of Working for Ardoch

• Working with like-minded colleagues to make a difference in our community to support the learning and wellbeing of children and young people experiencing disadvantage
• Salary packaging is available in line with current legislation - Advantage Salary Packaging manages Ardoch employees’ salary packaging
• Five days of designated gifted leave over the course of the year and a day off for your birthday.
• Flexible working arrangements policy, with variations subject to agreement by manager and CEO
• Ardoch’s strong commitment to staff learning and development

Position Responsibilities

The key functions and responsibilities of the role are to:

Volunteer recruitment, screening and onboarding

• Support the Program Coordinator to work with corporate partners to recruit volunteers from their employee cohorts for the Pathways programs.
• Support the recruitment of volunteers from community partners for Pathways programs.
• Facilitate the screening process by conducting interviews, performing referee checks, allocating training modules, responding to queries, and ensuring all compliance tasks are completed before events.
• Provide comprehensive support to volunteers throughout the compliance process
• Collaborate with the Program Coordinator to create plans to engage Pathways volunteers and build retention and repeat volunteers
• Support initiatives to recognise volunteers
• Support volunteer involvement in other program opportunities
• Be flexible to support other volunteer management or program delivery requirements in periods of high workload or staff leave

Program administration and logistic support

• Monitor upcoming events to ensure sufficient volunteer participation and perform administrative tasks efficiently to support program delivery and volunteer management.
• Communicate with program facilitators to provide volunteer lists well in advance of events, and manage logistics such as booking venues, ordering catering, and arranging transportation.
• Support the hosting and facilitation of programs, if needed.
• Promptly report any identified child safety incidents.

Data collection, analysis and reporting

• Contribute to program monitoring and evaluation activities, in line with Ardoch’s Monitoring, Evaluation and Learning Framework, to support program improvement, advocacy and marketing efforts.
• Support accurate and timely data collection, in agreed formats, for all program activities.
• Work closely with education partners to support their prompt participation in data-gathering activities and story collection.
• Contribute to program reporting, including providing status updates.

Other duties as required commensurate with role

• Support the delivery of other Ardoch programs when necessary

Key Selection Criteria

Essential

1. Commitment to, understanding of and passion for the vision, purpose, work and values of Ardoch.
2. Strong organisational skills and attention to detail.
3. High-level computer and administrative skills.
4. Ability to build and maintain relationships across a diverse range of stakeholders.
5. Demonstrated capacity to deal with high volume workloads efficiently and prioritise accordingly.
6. Clear verbal and written communication skills.
7. Ability to work independently while remaining accountable for own performance as part of a team.
8. Well-developed interpersonal and problem-solving skills.

Desirable

1. Experience using CRM systems such as Salesforce.
2. Experience in recruiting, screening, onboarding, and managing volunteers
3. Experience in planning and managing projects or events.
4. Knowledge or experience working or volunteering in a non-profit environment.

For further information please contact Suan Sow on 03 9537 2414 or via [email protected] using the subject line: Program Administrator - Geelong enquiry via EthicalJobs.

Ardoch is an equal opportunity employer and Indigenous Australians, people living with disability, people who identify as LGBTIQA+ or are from a culturally and linguistically diverse background are encouraged to apply.

Please contact us at [email protected] or on (03) 9537 2414 if you have any accessibility requirements with which we can assist.

A position description is attached.