• This is a maternity leave cover position until 30 May 2025, with the flexibility of full-time or part-time hours (minimum 3 days per week)
• Make a real impact in the lives of those we serve
• Work with a team that values collaboration and respect

Are you passionate about making a difference? At BaptistCare, we value our employees and offer a supportive environment where you can thrive. Join us and be part of a team dedicated to enhancing lives through exceptional care and service.

Benefits

• Salary packaging + meal and entertainment card
• Financial, retail and lifestyle discounts and benefits
• Access to in-house learning and development programs to assist your career growth
• Access to family friendly benefits like our wellness programs and Employee Assistance Program (EAP) - Independent confidential counselling service
• Employee Assistance Program - Independent confidential counselling service

About the Role:

At BaptistCare HopeStreet, we seek to transform the lives of people in our communities who are living with disadvantage or experiencing great personal trials.

As a Hub Administrator, you'll provide efficient administrative support in line with BaptistCare policies, ensuring prompt and professional service to clients, staff, volunteers, and managers. The role requires proven admin experience, strong teamwork, effective client support, excellent interpersonal and customer service skills, a commitment to trauma informed care, and high standards of service. You'll need strong organisational skills, the ability to multitask, proficiency in client management systems (GEM), a solid understanding of reporting, and excellent written and verbal communication with attention to detail.

Our team works together to create trusted places where people gather, community is strong, and lives are transformed. We walk with each person to understand the unique circumstances of their life and we empower them to live well through practical and reliable support.

About You:

Essential Qualifications & Experience

• Demonstrated experience and/or qualifications in office administration/business discipline
• Proficiency in computer skills including use of programs such as Teams, PowerPoint, Word, Excel and Outlook
• Strong numeracy skills with demonstrated ability to complete banking and reconciliations 

Essential Competencies

• Demonstrate an understanding and appreciation of BaptistCare’s Christian identity and promote the organisation’s values through interactions at work
• Ability to work with minimal supervision and as part of a team
• Demonstrated written and verbal communication skills with an ability to remain calm under pressure particularly when responding to people who may exhibit difficult behaviours or have poor communication skills
• Demonstrated time management and organisation skills including ability to meet deadlines, multi-task, prioritise, and a willingness to keep up to date on all relevant technology changes undertaking training as required by the position
• Demonstrated awareness of and sensitivity in the treatment of confidential information.
• Current driver’s license
• Willing to undergo a Police Check and have a Working with Children Check

Desirable Qualifications / Experience:

• Experience working in the community service sector
• Willingness and ability to work alongside disadvantaged and marginalized people

About Us:

BaptistCare is a leading for-purpose Christian-based care organisation that supports thousands of people across more than 100 locations in NSW, ACT and WA. From humble beginnings in 1944, BaptistCare has grown into one of the nation’s most respected care and community services providers. We create strong and caring communities and place people at the centre of all we do.

We love what we do and the communities we help. With us you can deliver life-transforming care, create a career you’ll love, and join a team who make a difference.

If you would like to be considered for this role, please click ‘’Apply Now’’ and attach your CV and a Cover Letter. 

Applicants are encouraged to apply as soon as possible as applications may be reviewed prior to the closing date. Closing Date is subject to change without notice. 

Successful applications will be subject to a police background and working with children checks.

BaptistCare – Transforming lives by expressing the love of Christ.

Please note: This position is being managed directly by our internal Talent Acquisition team. We respectfully request that recruitment agencies refrain from contacting any employees directly as all communications must go through the Talent Acquisition. Unsolicited candidate profiles or CVs from recruitment agencies will not be accepted. Thank you.