The Australian Health Practitioner Regulation Agency (Ahpra) works in partnership with 15 National Boards to implement the national regulatory scheme for health professionals. The purpose of health practitioner regulation is to protect the public by ensuring that only health practitioners who have the skills, qualifications, and knowledge to provide safe care are registered.

Reporting to the Project Officer - Exam Coordination and Operations (Program Management), this role provides a range of administrative and operational support for the delivery of examinations, including managing exam bookings, maintaining an examinations registration calendar, examination bookings with external providers, and refreshing examination information for publication on the Ahpra website with a focus on Ahpra’s values to deliver high performance.

We are looking to fill two full time, ongoing Regulatory Assistant roles in our Melbourne office.

In this role you will:

• Assist with the maintenance of systems and procedures that underpin the timely and effective delivery of examinations for National Boards including maintenance of examination datasets, communicating with candidates, meeting support and documentation, and issue identification/resolution.
• Process applications to sit examinations for relevant professions and assess eligibility of candidates as required.
• Prepare general correspondence as required for internal and external stakeholders.
• Maintain electronic record systems so that documents are stored appropriately in accordance with Ahpra records management policies and are able to be retrieved for future reference and audit purposes.
• Ensure the delivery of an excellent customer experience through the provision of high quality service and respond to and resolve customer concerns as required.

You can read more in the attached role description :  Role Description Regulatory Assistant Registration (IQNM Exams) L2.

As the ideal candidate, you will demonstrate the following:

• Minimum 2 year experience in a similar role and environment
• Sound interpersonal, written, and oral communication skills 
• Strong time-management and organisation skills
• Ability to work within a complex administrative environment
• Ability to work collaboratively and effectively as part of a small team
• Show initiative and work independently when required
• Reliability to deliver assigned workload
• Certificate II in Business Administration or similar experience

What we offer:

• Work/life balance with the flexibility to work both in the office and at home – the best of both worlds 
• Discounts on Private Health Insurance, novated leasing and self-education expenses
• Learning and development opportunities 
• Attractive salary of $65,218 per annum plus Superannuation  

To apply:

Click ‘Apply Now’ to submit your application.

Please submit your application from a confidential email address where you are prepared to receive all emails regarding the position.

Your application must include a resume and a cover letter outlining your skills and experience relevant to the requirements in the position description

Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process

For any queries or a confidential discussion regarding this position, please email [email protected] using the subject line: Regulatory Assistants x2 - Registration (Exams) enquiry via EthicalJobs.

Offer of employment is subject to successful background (pre-employment screening) and Criminal History checks.

Ahpra is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. We strongly encourage people of all abilities to apply, particularly people of Aboriginal and Torres Strait Islander heritage, and those who may experience diversity or disability related barriers in securing employment.  If you have any support or access requirements, we encourage you to advise us at time of application.

With respect, no agencies please.