Regulatory Facilitators are part of a national team across multiple work streams and contribute to the delivery of quality, timely and risk-based notifications and compliance management. Across all streams, Regulatory Facilitators work to foster a positive culture of integrity, collaboration, achievement and respect. 

We work across two key functions - Notifications and Compliance - to manage notifications about a practitioner’s conduct, performance and/or health that may impact public safety and where applicable, follow up on any conditions imposed to maintain trust and integrity in our Healthcare system.

Notifications Team *based in all Ahpra locations except Sydney

Our Notifications Team has nationally based teams of Regulatory Advisors that review, assess and resolve concerns raised with Ahpra about registered health practitioners and make recommendations to support safe and professional practice

Role Description can be found here or attached below.

Compliance Team *based in Brisbane, Melbourne, Adelaide and Perth

Our Compliance Team manages the compliance of health practitioners and students with restrictions on their registration and/or prohibition to practise. 

Role Description can be found here or attached below.

They engage with a diverse range of stakeholders, including patients, members of the public, government entities, health practitioners and employers, and require strong problem solving and foundational case management skills, a passion for working with the public and a drive to work efficiently and collaboratively within a team-based environment.

Additionally, you will undertake specified activities that improve timely, efficient, and consistent case management. This involves collaborating with Regulatory Advisors and other internal stakeholders providing high-level administrative support, and directly managing engagement with third parties to gather, review, and assess critical notification and/or compliance related information.

We look for people who:

• Have strong organisational skills with the ability to prioritise your work effectively.
• Work independently and collaboratively throughout your case management and actively engage with subject matter experts and other internal stakeholders.
• Adhere to record management requirements to maintain Ahpra’s database and ensure confidentiality and respect in relation to personal information about the individuals involved in our notification processes.
• Possess excellent communication and interpersonal skills.
• Make evidence-based recommendations and/or decisions and maintain a high level of confidentiality.
• Are accountable and embody our values of Respect, Integrity, Collaboration and Achievement.

Within these roles, some of the work you can expect is to:

• Provide high-level case management support, including tasks that directly engage with external stakeholders for the purpose of gathering, reviewing, and assessing critical notification and/or compliance-related information.
• Regularly engage via phone and in writing with notifiers, health practitioners, and other parties to assist them in understanding Ahpra’s regulatory processes, their role within the process and what information they may need to provide to progress a case being managed by Ahpra.
• Collaborate with a range of internal stakeholders to effectively and proactively manage cases in a timely, efficient, and consistent manner.

What we offer:

• A friendly and supportive working culture
• A mix of work from home and office based - the best of both worlds!
• Sophisticated open plan work spaces for office days in a 5 star rated buildings
• Discounts on Health Insurance (Medibank) and Gym memberships
• Attractive salary of $87,173 per annum plus Superannuation

To apply:

Click Apply Now to submit your application.

• Please submit your application from a confidential email address where you are prepared to receive all emails regarding the position.
• Your application must include a current resume. A cover letter is not required as we will ask you questions relating to the role as part of your application.
• For further information or enquiries please email [email protected] using the subject line: Regulatory Facilitator - Notifications & Compliance - Flexible Location enquiry via EthicalJobs.

Offer of employment is subject to successful background (pre-employment screening) and Criminal History checks.

Ahpra acknowledges the Traditional Owners of Country throughout Australia and the continuing connection to lands, waters and communities. We pay our respects to Aboriginal and Torres Strait Islander cultures and Elders past, present and emerging.

Ahpra is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. We strongly encourage people of all abilities to apply, particularly people of Aboriginal and Torres Strait Islander heritage, and those who may experience diversity or disability related barriers in securing employment.  If you have any support or access requirements, we encourage you to advise us at time of application.

With respect, no agencies please.