The Australian Health Practitioner Regulation Agency (Ahpra) works in partnership with 15 National Boards to implement the national registration scheme for health professionals. The purpose of health practitioner regulation is to protect the public by ensuring that only health practitioners who have the skills, qualifications, and knowledge to provide safe care are registered.

We are recruiting multiple positions in preparation for an upcoming peak application period (from mid August 2024 up to March 2025). The positions are full time, fixed term initial six month contracts with a possibility of extension. Due to the nature of the role, applicants must be able to commit to working full time for the fixed term contract period.

Ahpra requires all employees to comply with Ahpra policies, including the Flexible working policy.

About the Role  

Reporting to the Registration Team Leader, the Regulatory Officer will be responsible for providing efficient and accurate assessing and processing of applications and other documents for registration in accordance with the National Scheme and the National Law with a focus on Ahpra’s values to deliver high performance.

Duties of the role include:  

• Delivery of customer focused, efficient, and accurate assessment and processing of applications and other documents for registration of health practitioners consistent with current legislation, established policies, procedures, and the delegated authority of the Boards within required timeframes and key performance indicators
• Liaising with various internal and external stakeholders within the required timeframes.
• Assisting in maintaining the register of health practitioners ensuring information that is entered is up to date and accurate
• Providing timely and accurate processing of all correspondence according to Ahpra’s procedures and service standards

About You  

You will be a highly organised professional with exceptional communication and time management skills.  Your excellent attention to detail will enable you to efficiently and accurately assess and process applications. The successful applicant will also have the following qualifications and skills and experience:

• Demonstrated experience using Microsoft Office applications for email, word processing, spreadsheets, and databases and an ability to learn and adapt to new systems.
• Demonstrated attention to detail and the ability to process data entry information with a high degree of accuracy.
• Ability to problem solve, analyse and interpret information and established procedures.
• Sound organisational skills including excellent time management skills plus the ability to prioritise work in response to time critical targets.
• Sound interpersonal, written, and oral communication skills and experience in dealing with people at all levels.
• Ability to work independently as well as in a team environment to deliver assigned workload.

To succeed in this role, you will be self-driven and adaptable.

The role will be a combination of office-based work and work from home. We will provide you with all necessary IT equipment and you will need to have an internet connection and a safe dedicated space when working from home.

Role Description Regulatory Officer Registration Express L2

What we offer

• A friendly and supportive working culture  
• Discounts on Medibank Private Health Insurance  
• Great flexible working arrangements - hybrid of office based and work from home means the best of both worlds!  
• Career progression, learning and development opportunities  
• Attractive salary of $66,848 per annum + Superannuation

To apply

• Click "Apply Now" to submit your application.  
• Your application must include a current resume and answer all the application questions.  
• Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process  
• For any queries or a confidential discussion regarding this position, please contact our recruitment team via email [email protected] using the subject line: Regulatory Officer - Registration enquiry via EthicalJobs

Please note applications will be screened and shortlisted during the advertising period.  Should we receive suitable candidates during this time, the advertising period will cease.

Offer of employment is subject to successful background (pre-employment screening) and Criminal History checks.

Ahpra is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. We strongly encourage people of all abilities to apply, particularly people of Aboriginal and Torres Strait Islander heritage, and those who may experience diversity or disability related barriers in securing employment.  If you have any support or access requirements, we encourage you to advise us at time of application.

With respect, no agencies please .