• Employment Status: Permanent, full time 
  
• Days & Hours of Work: Mon - Fri, totalling 38 hours per week
  
• Competitive Salary: Band 5 $78,462.47 p.a.+ 11% superannuation
  
• Location: Council office in Sandringham, with some flexibility to work from home

About Us:

We are a passionate organisation, connected in our shared goal to be ‘sector leading’ in all that we do for the community and each other. Home to over 100,000 residents, Bayside City Council's enduring purpose is building extraordinary places, thriving communities, and better futures.

Bayside Council is an equal-opportunity employer committed to providing an accessible and safe working environment that embraces and values child safety, diversity, and inclusion. Our organisational strategy is made up of three priorities and we consider these in everything we do: Diversity, Equity & Inclusion, Customer Experience and Results Matter.

We want everyone to be as proud of what we are achieving – and excited about our future – as we are, and we are committed to working together to achieve this.

About the Role:

The Community Care Support Officer assists Team Leaders to lead a team of community care workers to deliver a coordinated range of in-home client services as well as establish, monitor and review services in response to clients’ changing needs.  

You will be responsible for assisting Community Care Team Leaders in:

• The leadership, coordination, support and supervision of community care workers
• The monitoring and review of ongoing and changing needs of clients and their carers
• Actioning referrals for services received from assessment services including completion of service priority of access, an agreed service plan, OH&S plan and confirm service fee/s

Key Selection Criteria:

To be successful in this role, you will bring the following skills and competencies:

• Tertiary qualification in a management, health, allied health, social science or related discipline would be well regarded and/or significant experience working with older people in a community setting
• Knowledge and understanding of aged care and disability services and programs
• Intermediate skills in Microsoft Office applications
• Previous experience with client management and rostering software would be an advantage
• Current Victorian drivers licence
• An understanding of the needs of and issues affecting older people, people with disabilities and their carers
• The ability to communicate with older people, people with disabilities and their carers
• An ability to respond to staff and client issues in a logical and considered manner

Mandatory pre-employment requirements:

• Be willing to undergo and complete a satisfactory criminal history check
• Provide or obtain an employment-based Working with Children check 
• Be fully vaccinated with at least two approved COVID-19 vaccines or have proof of medical exemption, in accordance with Council's aged care requirements

What we can offer you in return: 

• A work life/balance through flexible and hybrid working arrangements
• Generous leave provisions, including accrued time off, parental leave, three days of wellbeing leave per year, cultural and ceremonial leave, gender affirmation leave, plus the ability to purchase up to four weeks additional leave per year
• Dedicated Staff Wellbeing programs, events and gym membership discounts
• Learning and development opportunities so our people can grow and thrive
• A parkland surrounding the office that is only a short 500m stroll to the beach
• Free onsite staff parking plus vehicles that employees can book for work related travel
• A Green Money program, that rewards our staff for taking simple everyday steps to a more substantiable and climate aware living

If you are ready to be part of our incredible organisation, and you think this role is the right fit for you, then we look forward to finding out more about you and what you would bring to this role.

How to apply:

1. To discover more about the role and responsibilities review the Position Description on Bayside City Council Careers page
2. Provide a cover letter responding to the Key Selection Criteria and what has motivated you to apply for this role
3. Click Apply Now to submit your application
4. If you require reasonable adjustment at any point throughout the recruitment process, then please do let us know by contacting the listed Hiring Manager

Please note - Shortlisting will commence prior to the closing date so we encourage you to submit your application as soon as possible.

If you would like to learn more about this opportunity or have any question, please contact Lisa Gallagher, Service Delivery Coordinator on 03 9599 4653 or via email [email protected], using the subject line: Community Care Support Officer enquiry via EthicalJobs.

Bayside City Council prides itself on its values of Respect Each Other, Own It, Work Together and Find Better Ways.

Bayside City Council proudly acknowledges the Bunurong People of the Kulin Nation as the Traditional Owners and Custodians of this land, and we pay our respects to their Elders, past, present and emerging as well as all Aboriginal or Torres Strait Islander community members with us today.

We are an equal opportunity employer committed to an equitable, diverse and socially inclusive work environment. We actively encourage applicants with Aboriginal and Torres Strait Islander heritage, people living with disability, LGBTIQA+ people and people from culturally diverse backgrounds to apply for this opportunity.