About Lifeline

Lifeline Australia is a registered charity and company limited by guarantee, established to support the development of national suicide prevention services and Lifeline centres throughout Australia. Lifeline Australia's (separately incorporated) 17 Member organisations own and operate 43 Lifeline centres across all states and territories in Australia.

The Role

As a Database Administrator reporting to the National Manager of Data and Supporter Services, you’ll play a crucial role in managing data within our Fundraising CRM, ensuring accurate import, organisation, cleaning, reporting, and extraction for various fundraising programs in Salesforce. As the Database Administrator you will partner with the Fundraising teams as their data champion.

We love partnering with Lifeline Australia, here are some of the key benefits

• Salary Packaging – being a not-for-profit organisation allows them to offer our employees access to some amazing tax savings through salary packaging. This includes up to $15,900 salary packaging plus $2,650 meal entertainment allowance.
• Paid Primary Carer Parental Leave – (14 weeks at full pay or 28 weeks at half pay)
• Lifeline Learning Academy – access to instructor led and online courses through Australian Institute of Management and e-learning module
• Flexible working – Lifeline provides flexibility and support to all employees and encourage work-life balance
• Employee Assistance Program – access to free counselling sessions for you and your family
• Beautiful office facilities in central Sydney location

Responsibilities

• Manage the data for appeals, campaigns and telemarketing programmes.
• Collaborate with the Fundraising team to gather data requirements, collate reports, and provide insightful feedback
• Generate ad-hoc reports to support program planning and operations with a focus on automation
• Collaborate with external agencies to import telemarketing result data into the CRM
• Monitor, report and action regular giving transactions
• Using your expertise in data, assist in planning and executing appeals and campaigns
• Serve as the primary point of contact for CRM-related queries

Requirements

• Experience in a similar role, managing the daily functions as a member of a fundraising data team
• Working with Salesforce CRM in a fundraising environment would be highly advantageous.
• Detailed understanding and experience of fundraising processes for Individual Giving programmes (i.e. Appeals, Telemarketing, Regular Giving)
• Demonstrated ability to positively and effectively engage with internal and external stakeholders
• The ambition for process improvement and adapting to changing environments

How to Apply

To be considered for this position please apply now with your resume. If you have any further questions, please contact Rhonda at [email protected] using the subject line: Database Administrator - Lifeline Australia enquiry via EthicalJobs.

Beaumont People is exclusively partnering with Lifeline Australia on this recruitment, so please send all enquiries to the above email. There is no closing date for this role, please apply as soon as possible as all applications will be reviewed as they are received.

At Beaumont People we believe a diverse workplace is a happy workplace, and we love working with organisations that feel the same way. We encourage applications from people of all different backgrounds, including Aboriginal and Torres Strait Islander peoples, people from CALD backgrounds and people with disabilities. We do not discriminate on the basis of race, religion, sexual orientation, gender identity, national origin, age, disability, marital or parental status. Should you require a reasonable accommodation to be made for your application to be assessed we would be more than happy to discuss how that can be arranged.