About the Organisation:

The Smith Family is a national, independent children’s charity that helps young Australians experiencing disadvantage to create better futures for themselves through harnessing the power of education. The Smith Family works with thousands of children and their families to help them unlock better futures for themselves.

The Smith Family has employees at the centre of its values and operations. It nurtures a supportive and inclusive culture that enables people to achieve personal and professional goals, through collaboration and innovation.

About the Role:

Reporting to the Gifts in Wills Marketing Manager and working alongside dedicated, energised, and passionate team members, this role will support the team to drive strong relationships and engagement with valuable supporters through both relationship and marketing activity.

About You:

• You are a natural relationship builder supported by strong organisational, administrative and reporting skills.
• You are energised by the prospect of developing your fundraising skills and working across a program that is building a sustainable future pipeline of support for The Smith Family.
• You will bring a warm and authentic approach to supporter relationships, while ensuring data integrity and accurate record keeping.
• You enjoy being part of a collaborative broader team and exercise appropriate initiative to identify new opportunities to surprise and delight special supporters.

Key Accountabilities:

In this impactful, rewarding and hands-on role, the Gifts in Wills coordinator will:

• Support the Gifts in Wills and Mid value relationship specialists to deliver exceptional acquisition and stewardship activity.
• Manage inbound supporter enquiries and execute outbound correspondence in a timely manner.
• Coordinate activities to report back to donors on the outcomes of their gifts, including thank you activity such as phone calls and handwritten notes.
• Ensure data quality within the CRM and with suppliers.
• Assist in the execution and delivery of the mass-market stewardship journey.
• Support the team with administrative tasks where necessary and required.
• Foster collaborative working relationships with internal stakeholders and team members, and external suppliers, to ensure donor insights are sought, captured and applied to all activities.

Essential Criteria:

As well as passion for community, you will bring the following:

• Experience in fundraising desirable.
• Intermediate - Advanced skills with MS Excel and Microsoft reporting tools such as Power BI.
• Strong eye for detail.
• Mature attitude and high ethical standards in dealing with sensitive financial and confidential matters.
• Demonstrated success managing suppliers and a diverse range of stakeholders.
• Self-motivated, with a high level of initiative and the ability to work autonomously as well as part of a cohesive team.
• Have or willing to obtain an employee Working With Children Check.

If you are passionate about what you do and this sounds like your next role, please apply now - applications will be reviewed as they are received.

For specific questions or to request the job description and salary package information, contact: Rochelle Nolan at 02 9093 4917 or [email protected] using the subject line: Gifts in Wills Coordinator - The Smith Family enquiry via EthicalJobs.

**Due to the nature of this role, the successful candidate must be prepared to undertake a National Police Check and a Working with Children’s Check. **

The Smith Family has engaged Beaumont People to recruit this role. Please direct all enquiries to Beaumont People.

The Smith Family believes a diverse workplace is a happy workplace and encourage applications from people of all different backgrounds, including Aboriginal and Torres Strait Islander peoples, people from CALD backgrounds and people with disabilities. They do not discriminate on the basis of race, religion, sexual orientation, gender identity, national origin, age, disability, marital or parental status. Should you require a reasonable accommodation to be made for your application to be assessed Beaumont People would be more than happy to discuss how that can be arranged.