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Health Education Team Coordinator - Asthma Australia

Beaumont People
  • Brisbane Office with WFH flexibility. Applicants from all states welcome
  • Work in a team committed to continuous improvement and excellent customer service
  • 2-year contract position, possibility to extend – full-time hours

Asthma Australia

Asthma Australia is a for-purpose, consumer organisation. We help people to breathe so they can live freely. We work across policy, advocacy, health promotion, programs, training and research to support people with asthma.

Our team works hard but also values life outside work. Wellbeing, flexible ways of working, and continuous learning and development opportunities are important to us and make Asthma Australia a great place to work.

The Role

Heath Education Team Coordinator – the Consumer Support Services team provides an inbound support service along with an outbound follow-up education service. The Health Education Team Coordinator offers day-to-day support, coaching, mentoring and clinical guidance support to the CSS team within their scope of practice, ensuring the customer experience is of high calibre to our consumers.

    • Provide remote support, mentorship, and ongoing quality assurance coaching to a nationally distributed team, maintaining and developing the skills and knowledge required to provide the highest level of care and customer experience.
    • Provide clinical guidance and expertise
    • Lead and facilitate an ongoing program of learning and development within the team
    • Support and manage online education projects
    • Provide backup support to the CSS team when needed

    Role requirements

    • Qualifications and/or experience within health, nursing, allied health, health promotion or similar setting
    • Practical experience in mentoring, coaching and developing a team of staff to provide a high level of customer experience and high level of care
    • An understanding of medications and their application (training on asthma medications will be provided), or providing health coaching and education services to consumers
    • Be willing to obtain a Working with Children Check or Working with Vulnerable People Check and a National Criminal History Check
    • Advanced level of computer skills
    • Knowledge of or experience in the management of asthma and linked respiratory conditions with current knowledge of best practice guidelines is highly regarded

    How to Apply

    If you’re passionate about helping Australians breathe better - please submit your CV with a cover letter, detailing why you are interested in working with Asthma Australia, and how your values, skills and experience align to this opportunity.

    Asthma Australia values the difference that diversity of their people brings to the organisation and encourages Aboriginal or Torres Strait Islander Peoples, people from diverse cultural backgrounds and people living with disability to apply.

    Beaumont People have been retained to recruit this role on behalf of Asthma Australia, please direct all enquiries to Amelia Martin at Beaumont People amelia@beaumontpeople.com.au using the subject line: Health Education Team Coordinator - Asthma Australia enquiry via EthicalJobs.

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