• Located in Western Sydney, offices in Parramatta, 2150 and Rooty Hill, 2766
• Full-time Contract (8-month) with Hybrid work opportunities; 1 day working from home flexibility.
• Offering above-award salary $46 - $53.50 per hour + super + NFP salary sacrifice, salary is based on experience and qualifications.
• 35-hour working week; 9am-5pm working hours.

Beaumont People are excited to be partnering with a dynamic, purpose-driven community organisation in search of an energetic Community Intake Coordinator with a strong trauma-informed background. This is an exciting opportunity to engage with vulnerable clients requiring complex support, oversee a dedicated team of volunteers, and provide intake and referral support for a fast-paced legal centre.

About the Organisation

The Western Sydney Community Legal Centre (WSCLC) supports individuals facing vulnerable or disadvantaged situations who are unable to successfully navigate the NSW justice system.

WSCLC is transforming the way it delivers services for vulnerable people and committed to working with the community to provide increased access and support to navigating the complexity of the social justice system. Our services are focused in the areas of domestic violence, support of children in the Court systems, facilitating visits between children and parents, tenancy, home building and general legal issues.

In this role you will:

• Provide culturally safe, trauma-informed intake services for all clients entering or phoning the community legal centre.
• Maintain clear and detailed client records and ensure all data entry is accurate and up to date.
• Manage potential complex client situations and respond effectively with empathy and understanding.
• Make appropriate referrals to support services specific to the client’s needs.
• Supervise and support a small team of volunteers to complete essential tasks and provide on the job training with intake systems.
• Build relationships and effective referral pathways with internal and external stakeholders.

To be successful in this role, you will have:

• Experience working with vulnerable people experiencing hardship through a trauma-informed, culturally sensitive approach.
• A keen interest in working within the community services space and supporting our vulnerable community members.
• Excellent written and verbal communication skills and ability to engage with a variety of stakeholders.
• Demonstrated ability to be resilient and adaptable in a fast-paced work environment.
• Strong administrative skills and attention to detail.
• A friendly, approachable, and empathetic demeanour
• Comfortable working in a social justice and welfare environment and handling challenging behaviours.
• A Degree Qualification or Diploma in Social Work, Social Welfare, Community services or related discipline would be highly regarded but not essential

Other essentials

• Working Rights in Australia
• Working with Children Check
• Criminal Record Check would be conducted at final stages

Benefits of working at WSCLC

• Exceptional leadership and management that drives professional growth and support
• Professional training opportunities – Enhance your skills and expertise
• Non-for-profit salary packaging
• Conveniently located near Harris Park station, 8-10 minutes from Parramatta station.

How to Apply

To be considered for this position please apply now with your resume and a short cover letter (optional) to share why you believe you are suited to this role. Any questions or issues applying, please email [email protected] using the subject line: Intake Coordinator - Western Sydney Community Legal Centre enquiry via EthicalJobs.

There is no closing date for this role, and we will be shortlisting candidates as they are considered suitable, so please apply as soon as possible if you are interested!

At Beaumont People we believe a diverse workplace is a happy workplace, and we love working with organisations that feel the same way. We encourage applications from people of all different backgrounds, including Aboriginal and Torres Strait Islander peoples, people from CALD backgrounds and people with disabilities. We do not discriminate on the basis of race, religion, sexual orientation, gender identity, national origin, age, disability, marital or parental status. Should you require a reasonable accommodation to be made for your application to be assessed we would be more than happy to discuss how that can be arranged.