Be Centre is an impactful charity providing one-to-one Play Therapy for kids aged 3–12 years. We are dedicated to early intervention, stopping cycles of harm, and helping children heal from difficulties and major trauma, so they can thrive. Our mission is to provide hope and healing through Play Therapy, and to empower children who are experiencing emotional, social, or behavioural difficulties to be the best they can be.

It is estimated that 1 in 7 children has a mental health issue. Mental health disorders can significantly impact family life and adversely affect children’s learning. We predict that mental health issues will become more prominent as the economic effects of COVID-19 become apparent.

The Role

You are a natural leader with a strong background in clinical operations and a passion for delivering exceptional patient care. Your ability to manage teams, improve workflows, and maintain high standards of service will be essential in ensuring our clinic runs smoothly.

In this role, you’ll oversee daily operations, support clinical staff, and collaborate with leadership to develop strategies that enhance service delivery.

With your organisational skills and attention to detail, you’ll ensure that our centre remains compliant with regulations and continues to provide top-quality care to our clients. Join us in making a lasting impact on healthcare delivery.

This is a full time role but part-time may be considered.

Key responsibilities include:

• Team Management: Supervising and supporting the clinical team, including therapists, counsellors, and volunteers, to ensure smooth operations and high-quality care. This may include hiring, training, and performance evaluation.
• Operational Oversight: Managing schedules, resources, and workflows to maximise productivity and client care. Ensuring the clinic meets regulatory standards.
• Quality Assurance: Ensuring that clinical protocols and procedures are followed to deliver consistent and safe services. You will develop, review or implement policies to improve client care quality.
• Financial Management: Overseeing the clinical budget, tracking expenses, and managing resources. You will provide input into financial planning and reporting.
• Care Coordination: Supporting care pathways, ensuring smooth intake, tracking clinical goals and client care, you will be responsible to addressing any operational challenges that may impact patient outcomes.
• Strategic Planning: Collaborating with the CEO and other senior leaders to develop strategies that align clinical services with the organisation's goals.

About you. You will have:

• Formal qualifications in play therapy or expressive therapy (highly desirable) or formal qualifications in a related trauma-informed psychotherapeutic discipline
• Knowledge and understanding of children’s mental health
• Exceptional inter-personal, written and verbal communication skills
• Natural leadership attributes to foster team development and peer-to-peer collaboration
• Portray a real passion for the mission and goals of Be Centre
• Strong work ethic and ability to take the initiative to improve internal processes and suggest new ways of working more efficiently and effectively
• Strong organisational skills with excellent attention to detail
• Adhere to Be Centre’ policies and procedures
• Comfortable around IT and tech systems

In return we offer:

• A beautiful and vibrant office environment that is purpose-built for the work we do
• Monthly supervision and regular group supervision paid
• Dedicated clinical reviews and team time
• An annual contribution towards professional development of your choosing; and
• Onsite parking at no charge

About us in detail:

Be Centre is a leading provider of play therapy in Australia. We are pioneers, leaders, and advocates.

Our Play Therapists are highly trained mental health professionals with degrees in social work, counselling, nursing and/or psychology with additional post-graduate qualifications in play therapy.

Our flagship program is called Hear Me Play and is a one-to-one play therapy for children aged 3-12 years with weekly sessions over 12 or more weeks.

Our ancillary programs include Art Club and Season's for Growth which is a transitional program for children who have completed their therapeutic journey.

We are proud of the work we do and our positive impact is clearly demonstrated in our latest Impact Report.

If this sounds like you, we would love to hear from you. Click ‘Apply’ and follow the prompts.

For any enquiries about the role before applying, contact email [email protected] using the subject line: Clinical Manager enquiry via EthicalJobs