Transform lives and lead a dedicated team at Berry Street as our Senior Manager Complex Client Services, driving impactful programs that support and empower the most vulnerable children and young people in South East Victoria.

• Based in either Noble Park (bordering Wurundjeri and Boonwurrung Country) or Morwell (Gunaikurnai Country)
• Full-time, permanent position
• Salary packaging and full private use of a vehicle

The opportunity

The Senior Manager Complex Client Services will oversee all services in the South East Victoria Region for Intensive Case Management and the Adolescent Support Program, supporting children and young people at risk. This role manages a multidisciplinary team, including an Alcohol and Drug Youth Consultant, Mental Health Youth Intensive Support Clinician, and Specialist Family Violence Youth Consultant.

Key Responsibilities

• Provide high-quality financial analysis and timely visibility of regional and program financial performance.
• Build financial management capability within regions and programs through a business partnering model.
• Support regions and programs in understanding performance, identifying improvement opportunities, and providing financial management education.
• Be accountable for the planning, development, and timeliness of annual budgets and rolling forecasts for the allocated regions/central

Your Skills and Experience 

You are an experienced leader with a background in social work, human services, or a related field, with over three years of management experience in community services who holds a Bachelor’s degree in Social Work or a related field, and a management qualification is preferred.

You have expertise in statutory child protection, juvenile justice orders, and managing complex cases involving vulnerable children and young people. You understand relevant legislation and government policies, and you build positive relationships with government and community organisations. You are financially knowledgeable and manage budgets and expenses responsibly.

Berry Street 

We are one of the largest independent agencies in Australia, providing a range of diverse programs to over 35,000 young people, children and families across Victoria each year. We pride ourselves on our ingenuity, evidence based and multi-dimensional thinking to provide the best outcomes for our young people! We believe children, young people and families should be safe, thriving and hopeful and strive to make this happen each day!

We believe children, young people and families should be safe, thriving and hopeful and strive to make this happen each day! 

Extra benefits

• Above award salaries & allowances 
• Regular reflective supervision 
• A culture that values and supports professional development.  
• $15,900 pa (pro rata) Salary Packaging + Additional Salary Packaging for meals/accommodation 
• Flexible work arrangements 
• 10 weeks paid parental leave + other generous leave conditions! 
• Access to the Employee Assistance Program, with access for staff's immediate family 
• Leave loading 17.5% 
• Extra carers leave!  

Please contact us if you have any questions.

Caleb Edelsten, Assistant Director – Child Youth & Families at [email protected] using the subject line: Senior Manager Complex Case Management Services - Noble Park / Morwell enquiry via EthicalJobs.

Bonnie Pietsch, Talent Acquisition Partner, at [email protected] using the subject line: Senior Manager Complex Case Management Services - Noble Park / Morwell enquiry via EthicalJobs

Apply Now!

Applications, including a resume and cover letter addressing your suitability for the position, should be submitted via the Apply Now link below. 

Please note: the successful applicant will be subject to comprehensive reference and background checking prior to employment, including a Working with Children Check and National Police Check (International Police Checks may be applicable).

Berry Street is committed to being a child safe, child friendly and child empowering organisation. In everything we do we seek to protect children. We are committed to the cultural safety of Aboriginal and Torres Strait Islander children; children from culturally and/or linguistically diverse backgrounds; children with a disability; children who identify as LGBTIQA+. We aim to ensure every individual is treated with dignity and respect regardless of their cultural background, ability, ethnicity, gender identity, sexual orientation, spirituality or religion.

Aboriginal and Torres Strait Islander people; people from culturally and/or linguistically diverse backgrounds and people with a disability are encouraged to apply.

A position description is attached.