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Reception and Stakeholder Coordinator

Beyond Blue

Beyond Blue’s vision is that all people in Australia achieve their best possible mental health. Our mission is to work with the community to improve mental health and prevent suicide. We aim to achieve this by:

  • Promoting mental health and wellbeing
  • Being a trusted source of information, advice and support
  • Working together to prevent suicide.

Beyond Blue’s values are Collaboration, Respect, Enthusiasm, Excellence, Innovation and Integrity.

The Reception and Stakeholder Relations Co-ordinator acts as the heart of Beyond Blue. You will be the first point of engagement with Beyond Blue stakeholders, creating a warm, personalised, and service-oriented atmosphere that enhances their experience.

The successful candidate will be accountable for providing administrative support of low to moderate complexity and assisting with the continued improvement of stakeholder relations within Beyond Blue. You will manage the general inbox queries and triaging incoming phone calls.

Reporting to the Stakeholder Relations Manager, you will work together to develop and build this function and assist in building and maintaining good working relations with Beyond Blue’s stakeholders.

The Reception and Stakeholder Relations Co-ordinator will foster strong and productive working relationships internally and with a broad variety of external stakeholders; coordinate, monitor and maintain communications and information flow.

This role is a unique mix of front office reception and relationship management, giving you a great opportunity to learn new skills in a supported learning environment. If you’re passionate and self-motivated, then this is the role for you!

This role is required to be based in our Melbourne Hub, 5 days a week at the reception desk.

This is a terrific opportunity to work within an organisation that is in a growth phase and be part of shaping the future outcomes for the community.

Beyond Blue is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, gender identity, sexual orientation, disability or age. We strongly encourage people from all cultural backgrounds to apply, including Aboriginal and Torres Strait Islander people.

Applicants are encouraged to view the Beyond Blue Innovate Reconciliation Action Plan 2020-2022.

To apply, Applications should include a current CV with a cover letter that addresses why you would consider yourself to be a cultural addition to Beyond Blue and how your skills and experience would be attributes to the position. For detailed information about this position including the closing date, please refer to the position description on our careers page.

Preferred candidates will be required to undertake pre-employment screening, including a National Police Check and where required a Working With Children Check.

NOTE: Short-listing of candidates will commence prior to the closure of this role, so please do not delay submitting your application.

How to apply

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