Job Summary
- Applications close:
- Job posted on: 8th May 2024
- Melbourne > Melbourne CBD
The Big Issue Australia is an independent not for profit organisation that develops and operates a number of social enterprises providing opportunities for those experiencing homelessness and disadvantage to positively change their lives.
We are an agent for social change, using entrepreneurial practices and sound business strategy to promote social inclusion and alleviate poverty in Australia. Our innovative programs and services focus on helping people who are socially disadvantaged, and may otherwise slip through the cracks, to build confidence and the capacity to help themselves. This is achieved by using various mechanisms to connect people with the community, such as the Street Magazine Enterprise, the Community Street Soccer Program (Street Soccer), the Women’s Workforce and The Big Issue Classroom.
Homes for Homes is a social enterprise created by The Big Issue that aims to help end homelessness in Australia. It raises new, private funding to tackle the shortage of social and affordable housing. Property owners donate 0.1% of the sale price of their property to Homes for Homes, these funds are then pooled and granted to community housing providers to increase the supply of affordable and social housing.
We are seeking an enthusiastic Customer Service Coordinator to join our Marketing, Communications and Philanthropy team in this newly created role. It will operate under a shared services model, working across both The Big Issue and Homes for Homes businesses working alongside various internal and external stakeholders from both organisations.
This individual will enjoy working in a fast-paced environment using their strong communication and database skills to support donors, subscribers and other stakeholders of both The Big Issue and Homes for Homes. The successful candidate will have exceptional verbal and written communication skills, excellent time management and thrive in a team environment enjoying an exciting, diverse scope of work.
This role would suit a self-starter with a can-do attitude who can take responsibility across a variety of tasks including:
Essential:
Desirable:
All positions at The Big Issue and Homes for Homes are designed to meet the company’s goals. To achieve these goals we need people who: