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Prioritisation List Worker - Housing Support

Launch Housing
  • Contribute to a life-changing program within a progressive NFP organisation
  • Permanent full-time, immediate start
  • $74,910 + super + salary packaging option
  • Additional Well-being leave on top of annual leave

Who we are

We are Launch Housing. We have an ambitious agenda to achieve our vision of ending homelessness, providing a strong focused voice on homelessness driven by the values of Empowerment, Fresh Thinking, Agility, Leadership and Courage.

We are an independent provider of choice for clients and the ‘go to' organisation on homelessness for government, media, philanthropy, private donors and the community.

With over 400 staff working across 14 locations, clients are at the centre of everything we do and are actively and meaningfully involved in the design, delivery and evaluation of services as well as our policy development, public advocacy and fundraising.

Why choose Launch Housing

We offer great staff benefits including:

  • Work for a value-based organisation with a clear mission and vision
  • Commitment to your on-going professional development
  • Career growth opportunities across Launch Housing
  • Wellbeing days (on top of annual leave) + Purchased Leave options
  • Gender neutral paid parental leave

How you'll transform lives

Joining our Prioritisation List team, you will provide support to our clients who are assessed by Initial Assessment & Planning (IAP) team, both within Launch Housing and by other IAP and allied agencies, to ensure that they are assisted and prioritised for referrals for accommodation and other services relative to their needs, ensuring effective client outcomes.

Reporting to the Housing and Support Allocations Coordinator, you are expected to:

  • Deliver timely and appropriate referrals for clients on the Prioritisation List to vacancies on the regional Resource Registers, and to other accommodation vacancies which are allocated through the list (ie. Community Housing, Rooming House)
  • Record keeping of clients' referrals received from other programs within Launch Housing and other external services
  • Ensure a comprehensive assessment is provided to the vacancy resource holder service to ensure referrals made best match the available resource
  • Complete tasks associated with Interim Response Level 1, which is a phone-based interaction with clients on the prioritisation list to ensure Launch Housing holds the most up-to-date information about their needs and relative priority, as well as maintaining current consent to refer to vacancies

Who we're looking for

You will be empathetic and have experience working with people with complex needs from diverse backgrounds.

You'll bring:

  • High-level communication skills see you negotiating difficult and confronting situations with poise, clarity, and respect
  • Diligence and commitment to get the job done to ensure consistent client and team outcomes
  • Ability to work in a team and autonomously
  • Current and valid Australian driver's license
  • Passion to make a real difference in the community

How to Apply

Please see the full position description attached below. To apply for this opportunity, click "Apply Now". Please include a cover letter, addressing the key selection criteria and CV. If you would like additional information on this role, contact Kerry Slane at Kerry.Slane@launchhousing.org.au using the subject line: Prioritisation List Worker - Housing Support enquiry via EthicalJobs.

Please note there is no closing date for this role and shortlisting will occur on a rolling basis, so please don't delay in submitting your application.

Launch Housing is committed to child safety and is an Equal Opportunity employer and supports accessible working arrangements for all. This includes people with a disability, Aboriginal and Torres Strait Islanders, culturally, religiously and linguistically diverse people, young people, older people, women, and people who identify as gay, lesbian, bisexual, transgender, gender diverse, intersex or queer. We acknowledge Lived Experience as a unique expertise, and encourage people with a Lived Experience of Homelessness to apply.

Ref code: 5784758

A position description is attached.

How to apply

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