• Flaxton Office (Predominantly Flaxton, but also from our other office sites)
• Permanent Full-time position
• Salary Packaging + KM Reimbursement (when needing to use own vehicle for business-related travel) 

About RangeCare

Blackall Range Care Group is a Not-for-Profit Aged Care provider. We are recognised as Leaders in the Community for the delivery of exceptional Aged Care and Disability Services. Working in the Community with the Community, while reflecting our values: Trusted, Reliable, Community Focused, Resilient and Supportive. 

About the Role

The Administration Team Leader, alongside the administration team is the first point of contact for the public, including phone calls, face-to-face and email. This role delegates, monitors, and directly provides the duties listed below. Essential to this role is the possession of a proactive, personable, empathetic, and respectful attitude.

Duties and Tasks

The following is a summary but not exhaustive:

Reception & Administration 

• Provides administration support to a variety of areas within the organisation; 
• Performs reception duties, including telephone enquiries, welcoming visitors and conducting frontline communications in a professional and courteous manner;
• Assists with scheduling transport appointments, booking venues and meeting rooms (internal and external) and receiving visitors to the office;
• Cooperates with the development and production of the newsletter, InfoCast's, flyers, posters, and other media;
• Monitors shared inbox and deals with incoming mail accordingly.

Team Members’ Supervision

• Provides support, guidance and direction to the Administration team; 
• Ensures that all administration team members demonstrate appropriate behaviours when working with clients, colleagues, volunteers, and the public;
• Leads and promotes effective teamwork and communication between all team members;
• Assists in the identification of admin team members’ training and development needs, research suitable training opportunities for admin team members and discuss with the Corporate Services Manager;
• Regularly reviews and maintains effective performance management processes.

Key Selection Criteria

• A relevant qualification and/or extensive industry experience in office administration; 
• Demonstrated ability to understand financial processes; 
• Demonstrated experience in managing and leading teams; 
• Highly developed written and verbal communication skills, including the ability to liaise with people at all levels and from all backgrounds in an informative, accurate and positive manner; 
• High level customer service and conflict resolution skills;
• Demonstrated ability to multi-task, prioritise, and manage competing deadlines;
• Ability to meet the requirements of Criminal History screening procedures.

Culture Statement

Providing excellence in sustainable Aged Care to meet the needs of the Communities we service. Our commitment to ‘Live Your Best Life’ is underpinned by our values which guide our decisions and actions. 

Benefits

We have many benefits to offer! Such as Salary Packaging to increase your tax-free threshold, kilometre reimbursement and use of our Employee Assistance Program. You will also have the opportunity to learn and grow via our training and development program. Just to name a few!

Next steps

Click Apply Now to submit your application.

We would love to have you join our fabulous team and grow with us.

A position description is attached.

Note: Please ensure you have the eligibility to work in Australia prior to your application, as this is a mandatory requirement. 

Only short-listed applicants will be contacted.