ABOUT YOUR ORGANISATION

Basic Rights Queensland (BRQ) provides information, advice, advocacy and free legal services statewide in relation to social security, disability discrimination and women in the workplace. Advice is provided to all, casework, including representation, is provided only to vulnerable clients who are unable to advocate for themselves. BRQ undertakes community legal education activities to assist people to understand their rights and legal processes and to provide community workers with the knowledge they need to support their clients through them. Find out more at www.brq.org.au.

ABOUT THE ROLE

The Administration Officer is responsible for providing efficient and effective administrative support to the Leadership Team, Corporate Services Team and the wider BRQ organisation. This role covers all areas of administration is pivotal in supporting BRQ’s day to day operations.

Role Responsibilities:

• Manage day to day office administration, including IT support, ordering office supplies, kitchen duties, mail collection, office maintenance and cleanliness
• Provide first class customer service by being a first point of contract for phone and email enquiries and office visitors
• Manage and book travel arrangements for staff, including management of cab charge register

• Support the Administration Manager with HR processes, such as onboarding and offboarding of employees, secondees, students and volunteers, and assist with organising training
• Support event management and planning across the organisation, including setup and catering
• Provide assistance with comms and marketing, including internal and external communication and management of resources and merchandise

• Support finance processes, including accounts payable and receivable, petty cash and credit card reconciliations and asset management
• Provide administrative and secretarial support to the Management Committee, including preparation for bimonthly meetings and the annual general meeting
• Other duties as directed by the Administration Manager and Finance and Corporate Services Director

• Support effective, positive and open communication between all staff members

• Ensure quality standards are adhered to and that opportunities to improve or streamline systems and processes are raised appropriately
• Contribute to a positive workplace culture, championing organisational values and contributing to the overall development of BRQ
• Work in a healthy and safe manner and encourage others to do the same, including adherence to all relevant policies and processes

ABOUT YOU

• Demonstrated administrative experience working in a fast-paced environment, including strong decision-making and problem-solving skills

• Superior organisational and time-management skills with an ability to manage and coordinate a range of office functions and projects
• Demonstrated ability to take initiative, multi-task, prioritise and adapt quickly to change
• The ability to confidently handle sensitive and confidential information in a professional manner
• The ability to work flexibly within a team and communicate effectively with people at all levels to ensure smooth, efficient and on-time operation of the organisation
• Commitment to social justice principles, including an understanding of the issues and concerns faced by women in employment, people with disability and social security recipients, cultural competence and an understanding of intersectionality

• Excellent communication and interpersonal skills, with demonstrated ability to develop and maintain strong and cooperative relationships with internal and external stakeholders
• High level of proficiency in Microsoft Office software, specifically Outlook, Word, and Excel and a good working knowledge of IT systems and processes

ADDITIONAL BENEFITS

• A supportive and inclusive workplace
• A generous EBA with above Award pay rates and 12.5% Superannuation
• Christmas shutdown leave in addition to 4 weeks annual leave (pro-rata)
• Excellent tax-free salary packaging options available
• Flexible hours for work/life balance
• Great location, minutes from central station

HOW TO APPLY

Click 'Apply now' to submit your resume and a cover letter addressing how you demonstrate the key responsibilities of the role and why Basic Rights Queensland is a good fit for you.

For any questions about the role, please contact: Kathleen Hunt, Finance and Corporate Services Director at [email protected] using the subject line: Administration Officer enquiry via EthicalJobs.

A position description is attached.