At the Brotherhood of St Laurence (BSL), we are seeking a passionate Business Support Assistant to join our dedicated team.

• Location: Frankston
• Job Type: Maximum Term Full-Time working 38 hours per week
• Salary: $68,171.76 - $74,381.05

What we offer our employees

• Salary packaging options to improve your take home pay – up to $18,500 can be packaged every year (details via AccessPay)!
• Career development opportunities
• Leave loading of 17.5%
• Employee Assistance Program
• Discounted health insurance and free flu shots each year

About the role

Join our team as a Business Support Assistant, where you will provide administrative support to managers and clinical staff to maintain site services and systems and ensure the smooth operation of services. 

Key responsibilities include:

• Provide exceptional customer services to all stakeholders in a responsive and respectful manner
• Consult with clients and stakeholders to ensure understanding of the services offered and to navigate the systems for access to services 
• Design and implement system improvements to meet the needs of program, sector, and organisational changes
• Support quality and audit processes and ensure compliance with OH&S, Aged Care Standards, legislative requirements and in line with best practice principles
• Design and maintain effective reporting systems, analysis of service delivery data to support management decisions and state and federal funding requirements

About Brotherhood of St Laurence

We are passionate about the work we do. We strive to create change that lasts for a more compassionate and just society - a society in which we can all fully participate in social, civic and economic life with the dignity and respect we all deserve.

The Brotherhood of St Laurence (BSL) has a clear vision – an Australia free of poverty. For over 90 years, we have worked with policy makers and the community for systemic change that will prevent and alleviate poverty in Australia. We are made up of 1500+ employees and 1000+ volunteers to make a difference in our communities.

What are we looking for 

We are looking for someone who is passionate and wants to make a meaningful difference.

To be successful in this role, we are looking for someone who has the following key skills and experiences:

• Previous experience in the Aged, Community or Health Care sector with an understanding of funding arrangements,
• Excellent administration skills including accurate data analysis and report generation,
• Experience in quality and audit processes and maintaining appropriate records,
• Understanding of and empathy with the values and ideals of the Brotherhood of St Laurence,
• Ability to identify problems and make recommendations to management for continuous improvement, and
• Proven ability to flexible and responsive to change and implement system and process changes

If this sounds like the right fit for you

If you are interested in this exciting opportunity and looking to contribute to our organisation's success, we'd love to hear from you. 

Click APPLY NOW

When completing your application, please upload each document as a separate attachment.

Your application must include:

• A tailored cover letter,
• A current resume showcasing demonstrated skills and experiences, and
• A 2-page (maximum) written response addressing the Key Selection Criteria found in the Position Description.

Applications will be considered upon submission, so we encourage you to apply early.

To review the Position Description and to address the Key Selection Criteria, please click here.

If you have any questions about the role, or want more clarification, please contact Ricah Noorzaye at [email protected] using the subject line: Business Support Assistant - Frankston enquiry via EthicalJobs for a confidential discussion.

The Brotherhood of St Laurence adheres to Government vaccination mandates.

We are an EEO and understand the importance of diversity and inclusion. We recognise that everyone has the right to an equitable, safe and productive environment and to be treated with dignity and respect.  We welcome applications from all people regardless of age, gender, ethnicity, cultural background, disability or sexual orientation. Aboriginal and Torres Strait Islander people are encouraged to apply.

Successful applicants will be subject to pre-employment checks including criminal history and working with children. Recruitment decisions are based on the key inherent needs and requirements of each role, and candidates are selected based on their unique strengths and characteristics.  Applicants must have proof of working rights in Australia.