Job Summary
- $87,886.87 - $94,565.36 per annum + 11.5% superannuation
- Applications close:
- Job posted on: 25th Oct 2024
- Melbourne > Western Suburbs Melbourne
We're seeking an enthusiastic Intake and Booking Team Leader to join our dedicated NDIS Customer Service Team. This role involves managing and meeting Partner in the Community contract deliverables of NDIS Services within the Brotherhood of St Laurence (BSL) Disability Services Division.
This isn't just a job, it's a mission to create lasting change.
At the Brotherhood of St Laurence, we see possibilities.
We believe in unlocking potential and not being defined by limitations. We champion choice, community, and individual strengths, helping individuals thrive, not just survive.
Join a passionate, mission-driven team dedicated to lasting change. We work to create a more compassionate and inclusive society where everyone, regardless of ability, can fully participate.
Collaboration is key. We value and work closely with families, friends, and carers, recognising their crucial role in creating a supportive community. Because support matters.
With over 90 years of working alongside policymakers and the community, our legacy of advocating for poverty prevention and systemic change speaks volumes.
Ready to make a difference? Use your skills to empower individuals and build a more just society with BSL.
As an Intake and Booking Team Leader, your role is a pivotal function of the National Disability Insurance Scheme (NDIS). While overseeing the management and coordination of the Intake and Bookings Team, you will be responsible for coordinating and meeting Partner in the Community contract deliverables of NDIS Services in defined geographical areas.
As an Intake and Bookings Team Leader, you will play a critical role in ensuring timely, efficient, and responsive service provision to BSLs NDIS participants, customers, and the community. Additionally, as necessary, this position screens participant records, ensuring that all relevant participant/family/carers information is correct, current, and available.
We are seeking applicants who have:
Apply to join us and help lead this exciting new phase of Disability Services.
When completing your application, please upload each document as a separate attachment.
Your application must include:
For confidential conversations or enquiries, please contact I-En Lim (Senior Manager, Customer Service - NDIS Services).
We are an EEO and understand the importance of diversity and inclusion. We recognise that everyone has the right to an equitable, safe and productive environment and to be treated with dignity and respect. We welcome applications from all people regardless of age, gender, ethnicity, cultural background, disability or sexual orientation. Aboriginal and Torres Strait Islander people are encouraged to apply.
Successful applicants will be subject to pre-employment checks, including criminal history and working with children. Recruitment decisions are based on each role's key inherent needs and requirements, and candidates are selected based on their unique strengths and characteristics. Applicants must have proof of working rights in Australia.
Applications for this role will take you to the employer’s site.