BENEFITS

• Improve your take home pay by using salary packaging options – up to $18,500 can be packaged every year (details via AccessPay)!
• Career development opportunities
• Leave loading of 17.5%
• Vehicle allowance
• Flexible working arrangements
• Employee Assistance Program

Join our Social Enterprises team, as Retail Operations Manager, and lead our team of over 700 employees and volunteers, working in our 23 Op Shops across Melbourne and Geelong.

Permanent full time role, working 38 hours per week based in our Kensington offices, and working across our op shop network.

THE ROLE

The Retail Operations Manager is an important leader who builds collaboration within the stores and who reflects both passion in the pursuit of our mission, and entrepreneurial leadership. Responsible for 23 op shops, a background in retail management is essential. Our focus in this next stage of our strategy is to build capability that strikes the right balance of both social impact and commercial outcomes which will be central to building a stores strategy and deliver. We are looking to continuously explore the possibilities and launch new initiatives that have measurable impact.

Areas of strategic accountability include:

• Strong leadership to help develop a clear vision, strategic plan, and stores strategy for achieving the social enterprise goals of our organisation with both the Head of Social Enterprises and store management.
• A proven leader in retail management.

ABOUT THE BROTHERHOOD OF ST LAURENCE

We are passionate about the work we do. We strive to create change that lasts for a more compassionate and just society - a society in which we can all fully participate in social, civic and economic life with the dignity and respect we all deserve.

The Brotherhood of St Laurence (BSL) has a clear vision – an Australia free of poverty. For over 90 years, we have worked with policy makers and the community for systemic change that will prevent and alleviate poverty in Australia. We are made up of 1500+ employees and 1000+ volunteers to make a difference in our communities.

WHAT WE ARE LOOKING FOR

Passion for supporting the mission of BSL, and delivering excellence in your role, are just the start.

To be considered for the role and be successful in it, you will have:

• Tertiary qualifications in business, retail management, commerce or similar field.
• A minimum of 6 years’ experience in a senior retail management
• Stores management background across multiple locations
• Sound knowledge of relevant legislation and policies including a commitment to continual improvement.
• Strong enterprise leadership mindset - collaborative, team-based approach to working and a high level of comfort working in a for purpose environment.
• Strong project management approach and ability to lead a cross-functional team to deliver objectives
• Ability to balance and prioritise various community engagement, leadership and administrative requirements to meet deadlines and/or program outcomes and engage proactively with stakeholders
• Ability to build strong cross-functional and external stakeholder relationships.
• Strong interpersonal and communication skills with the ability to build effective relationships and liaise across all levels both internally, externally and with people from diverse backgrounds
• Highly-developed administration, computer skills and competency in Microsoft Programs

CULTURE

BSL employees enjoy a range of flexible work options and other attractive benefits. Recognising that there is no ‘one size fits all’ pattern of work–life balance, the organisation endeavours to provide options to suit the needs of all staff.

If this looks like a role that’s right for you, 

APPLY NOW 

If you have any questions about the role, or want more clarification, please contact Karli Middlewood via [email protected]  for a confidential discussion, using the subject line: Retail Operations Manager enquiry via EthicalJobs.

To view the position description, please click here. 

We are an EEO employer and understand the importance of diversity and inclusion. We recognise that everyone has the right to an equitable, safe and productive environment and to be treated with dignity and respect.  We welcome applications from all people regardless of age, gender, ethnicity, cultural background, disability or sexual orientation. Aboriginal and Torres Strait Islander people are encouraged to apply.

Successful applicants will be subject to pre-employment checks including criminal history and working with children. Recruitment decisions are based on the key inherent needs and requirements of each role, and candidates are selected based on their unique strengths and characteristics.  Applicants must have proof of working rights in Australia.