Bush Heritage Australia is seeking a Visitation Officer to join the Engagement team.

This is an exceptional opportunity to make a very real contribution to the protection of Australia’s unique wildlife and habitat.

• Fantastic opportunity to work within a leading conservation organisation.
• Located in Melbourne or Sydney
• Administrative and Field based role
• $64,362 - $78,664 plus super
• Full Time, 2 years fixed term contract

About us

For over 30 years we’ve supported and protected some of the most fragile ecosystems across the continent and seen the impact of our science-based approach. We keep our eyes on the horizon and focus firmly on long-term, landscape scale impact. As a national, not-for-profit, we want to continue to expand the areas we protect and deepen the impact we have. We work in partnership with Traditional Owners, listening to and learning from the customs and cultures that came before us.

Together we can heal and protect the bush, now and into the future.

About the role

The Visitation Officer will join a small team (Events and Visitation) dedicated in engaging our supporters and new people to Bush Heritage, through a range of events and reserve visits. This team also plays a key role in providing support across the organisation with event and visit related activities.

The Visitation Officer will play a major role in helping to deliver our Visitation Program, with particular focus on guided visits. These visits range from single to multi day trips. This is both an administrative and field-based role. The incumbent will require an excellent understanding of trip planning and logistical requirements and have excellent experience in coordinating and managing group visits in field-based locations. The Visitation Officer works closely with key staff and stakeholders involved in guided trip activities and is responsible for undertaking administrative tasks, such as trip documentation, promotions, bookings, briefings and reports. The Visitation Officer provides critical support to the field staff or experts in all aspects of the trip's delivery.

During guided trip times, the Visitation Officer will regularly be required to work outside of standard business hours and be prepared to travel away from home and to some very remote locations. Bush Heritage has a comprehensive Field Safety System and associated policies and procedures to support the safety of our people in the field.

Download Position Description

What you'll need to succeed

• Experience: At least 5 years demonstrated experience in similar role or outdoor education, nature or adventure tourism sector.
• Passion for Conservation: Genuine commitment and passion for nature conservation and Bush Heritage’s vision and values. Ability to help inspire and motivate participants to support and engage in our cause.
• Administration: High level of computer literacy and proficiency with personal computers including word processing, Outlook, spreadsheet and data software. Willingness to use and learn new programs and systems.
• Communication Skills: Strong communication and interpersonal skills. Friendly and approachable demeanour with ability to build rapport with participants and staff, and foster a positive group dynamic. Work collaboratively across teams to deliver safe and enjoyable trips that help deliver results.
• Leadership and Problem-Solving: Strong leadership and group management skills. Ability to lead from behind and let others shine. Quick thinking and adaptability to handle unexpected situations or changes in plans. Resourcefulness in finding solutions to problems that arise.
• Physical Fitness: Good level of physical fitness to participate in and co-lead field based guided trips, including walking, lifting, bending, climbing, driving. Stamina and endurance for sometimes long hours in potentially challenging environments.
• Safety and Risk Management: Ability to assess and mitigate risks associated with these activities Able to handle emergencies and provide first aid if necessary.
• Travel: Willingness and ability to travel away from home, interstate and often to remote areas
• Certifications and proficiencies: Remote or Wilderness First Aid or equivalent, Manual drivers licence and four-wheel-driving experience. Proficient in activities such as hiking, camping, driving tours.

What sets us apart

• Work-Life Balance: Enjoy flexible hours and the option to work from home or hybrid if you're in Melbourne.
• Generous Leave: Access to 20 days personal leave per year, 10 of these available from day one. Plus, cultural and gender transition leave.
• Inclusive Environment: Join our Employee Resource Groups for women, LGBTQIA+, neurodivergent individuals, and a fun social group for bird lovers.
• Professional Growth: Benefit from LinkedIn Learning and other development activities.
• Equitable Parental Leave:12 weeks of paid leave to all parents.
• Support for Remote Staff: We offer an education allowance for kids, additional annual leave and possible casual work arrangements for partners.
• Wellbeing Perks: Access to support and counselling via our Employee Assistance Program and enjoy free Headspace app access.
• Modern Office: Our new Melbourne office in Docklands features state-of-the-art facilities and a gym.

How to apply

To apply for this role, click "Apply Now" and simply fill in your personal details and answer the questions at the bottom of the page. You will then be taken to a page to upload a copy of your CV. There is no need to attach a cover letter or separate document answering key selection criteria. Candidates who are interested in the position are encouraged to apply even though they may feel they are not strong on individual selection criteria. In assessing merit, the panel will take into consideration “performance or achievement relative to opportunity”. We recognise that many staff today have a range of personal circumstances, and career histories.

If you require further information, please contact Katrina Blake (Events and Visitation Team Manager) on [email protected] using the subject line: Visitation Officer - Melbourne / Sydney enquiry via EthicalJobs.

Bush Heritage Australia does not discriminate based on race, religion, sexual orientation, gender identity, national origin, age, disability, or marital or parental status. Should you require a reasonable adjustment to be made for your application we would be more than happy to discuss how this could be arranged.

Evidence shows that applicants from underrepresented backgrounds often don't apply for roles if they don't feel they meet all the requirements of the job – unlike candidates from majority backgrounds who might fulfil less requirements.

We strongly encourage you to apply if you’re interested: we strive to build more diverse teams with your unique experience!

Ready to lead, inspire, and make a real impact for Australia's unique environment? Apply now.

A position description is attached.