Brisbane Youth Service

Since 1977, Brisbane Youth Service (BYS) has worked to create new futures for vulnerable young people at risk of homelessness aged 12-25 years and their children.

This position provides young people who are homeless or at risk of homelessness with solution focused crisis and brief interventions.

This position supports young people to pursue stable housing pathways and access emergency accommodation through assessment and referrals, both internal to BYS and to the wider community.

Employment Type & Hours:

• Full-time | 76 hours per fortnight

Conditions

• Level 4 - Social, Community, Home Care & Disabilities Services [SCHADS] Award 2010 + Salary Packaging
• Generous salary packaging benefits with flexible work arrangements available
• 5.5 weeks annual leave
• Great team culture – incl. national Voice Project's 2022 Best Workplace Winner!

Selection Criteria:

In addition to submitting a resume or CV, applicants must address the selection criteria [below] in their cover letter to be considered for shortlisting.

1. Understanding of and commitment to BYS vision, objectives and practice framework
2. Demonstrated understanding of the issues impacting young people experiencing or at risk of homelessness
3. Demonstrated ability to undertake thorough assessments of a young person’s situation and support needs, including risk assessments
4. Demonstrated ability to work holistically with vulnerable young people, building trusting relationships and delivering solution focussed crisis and brief interventions
5. Strong communication skills, including interpersonal skills and writing skills and the ability to advocate effectively on behalf of others
6. Strong organisational and planning skills and the demonstrated ability to work independently

Education, Qualifications and Requirements

• A tertiary qualification in Social Work, Psychology, Social Sciences or comparable qualification OR substantial demonstrated experience in a related field
• Current Queensland driver’s license
• National Police Check clearance
• Working with Children Suitability Card [Blue Card] / willingness to obtain a Blue Card prior to commencement
• Evidence of vaccination, immunity, or medical exemption for the following preventable diseases prior to commencement: Measles, Mumps, Rubella and Varicella [Chicken Pox]; Pertussis [Whooping Cough]; and COVID-19
• Two relevant references, including most recent manager, if relevant

Skills & Experience:

• Experience working with vulnerable young people
• Experience in a front-line service delivery setting [desirable]
• Experience undertaking assessments and planning interventions with young people with complex needs.
• Gendered and trauma informed understanding of domestic and family violence [DFV]

Personal Attributes:

• Personal drive and integrity and ability to stay calm under pressure
• Consultative and collaborative working attitude
• Flexible, initiative, collaborative, inclusive, respectful, ethical, accountable
• Commitment to a learning culture and ongoing professional development

Service Delivery

• Complete thorough assessments and provide crisis and brief interventions with young people
• Provide centre based, phone support and mobile support including outreach visits
• Facilitate referrals and support young people to access housing, legal, physical and mental health support, education and employment, and engage with their community
• Facilitate appropriate referrals of young people where ongoing support is required
• Create and maintain support plans and case notes in line with organisational policies and procedures
• Develop networks and collaborative relationships with internal and external providers
• Assist with keeping shared service delivery space clean and operational
• Collect and maintain accurate client data, to contribute to monitoring, evaluation and reporting on program performance
• Participate in both quantitative and qualitative data collection to support BYS continual quality improvement
• Participate in staff training and development activities as required
• Participate in case planning and review and service planning;
• Transport groups and individuals to appointments, meetings, and any other activities as required

People, Culture & Safety

• Contribute to a culture of respect, optimism, accountability and resilience in line with organisational values
• Participate as a collaborative and supportive team member, contributing to the overall effectiveness of the team and outcomes for young people
• Participate in supervision to monitor service delivery and evaluation, and collaborate on self-care initiatives
• Identify and participate in training and professional development opportunities
• Model ethical behaviours in line with the BYS Code of Conduct and consistently apply ethical standards to self and others
• Participate in quality practice reviews, all-staff days, organisational planning and identify and participate in training and professional development opportunities
• Protect and promote the rights of children and young people, including making decisions compatible with the Human Rights Act 2019; and responding to and reporting suspicions and disclosures of abuse or harm
• Ensure a healthy and safe workplace for all by adhering to BYS Work Health, Safety and Wellbeing Policy, Procedures and Practices
• Actively participate to deliver the BYS Reconciliation Action Plan [RAP] initiatives and measurable actions that support First Nations equality across our organisation and services

Administration

• Undertake all administrative functions relating to the role and ensure accurate and timely records are created and maintained in accordance with relevant legislation and BYS policies
• Ensure the timely, consistent and accurate completion of client data records, including planned support and reviews, intake and outcomes assessment data, to contribute to monitoring, evaluation and reporting on program performance and outcomes
• Submit and timesheets and leave requests accurately and on time on a fortnightly basis, in accordance with relevant legislation and organisational policy and procedure
• Collect and maintain accurate, timely client data and contribute to program-specific and organisation-wide monitoring, evaluation and learning activities
• Undertake any other duties or tasks as required

How to Apply

To apply, please attach your [1] Cover letter addressing the selection criteria along with your [2] CV through the recruitment service portal.

To download the full position description, please visit: http://brisyouth.org/employment-opportunities/ 

If you would like to discuss this position further, please contact BYS directly on 3620 2400 or via [email protected] using the subject line: Brief Intervention Worker enquiry via EthicalJobs.

Interviews may take place progressively for successfully shortlisted applicants with an immediate start available. The positions may be withdrawn earlier than the close date if applicants are successfully appointed prior.