We support young people and their children who are at risk and experiencing homelessness, to secure and maintain housing, address physical and mental health challenges, establish successful relationships and support networks, and access pathways to education and employment. Find out more at Brisbane Youth Service. 

The House Manager is responsible for ensuring the effective operation of a 24/7 housing service for young people aged 16 – 19 years. The position provides planned support for young people during business hours Monday to Friday and coordinates a team of shift workers to provide overnight and weekend support to residents.

THE ROLE

• Robust intake & assessment ensures that the young people you will be working with are ready for shared accommodation, have the capacity to self-regulate and can follow our program expectations and guidelines.
• House Managers play a crucial role in a young person's journey towards independence by being a mentor, championing respect & resilience and by modelling healthy routines and independent living skills.
• House Managers work a consistent & manageable roster (mostly Monday to Friday day shifts)

You’ll be a great candidate for this role if you have:

• A tertiary qualification in Social Work, Human Services, Psychology, Social Sciences or comparable qualification OR substantial demonstrated experience in similar service delivery
• Previous project management and team leadership experience in the not-for-profit sector
• Experience delivering specialist supported accommodation services for young people in accordance with the relevant program guidelines and service standards
• Experience using the Queensland Homelessness Information Platform (QHIP) to receive and manage referrals and housing allocations from across the homelessness service system.
• The ability to develop, monitor, and review client support plans, including supporting young people to access legal, physical and mental health support, education and employment, and engage with their community
• Highly developed critical thinking, problem solving and risk management skills and the demonstrated application of these in a busy frontline service delivery setting

Given the work that we do there will be a few non-negotiables. You’ll need to be able to have, or obtain prior to commencement:

• Working with Children Suitability Card [Blue Card].
• National Police Check clearance.
• Evidence of vaccination, immunity, or medical exemption for the following preventable diseases - Measles, Mumps, Rubella and Varicella [Chicken Pox]; Pertussis [Whooping Cough]; Hepatitis B and COVID-19.

Our people enjoy benefits including salary packaging, flexible working arrangements, and additional annual leave per year (depending on your role).

We value the unique backgrounds, experiences and contributions that each person brings to our community and encourage and celebrate diversity. So, even if you don’t think you quite meet all of the skills listed or tick all the boxes, we’d still love to hear from you!

If this sounds interesting, submit your cover letter telling us why you are the right person for this role, along with your resume. If you would like to discuss this position further, please contact BYS via [email protected] using the subject line: House Manager enquiry via EthicalJobs.

We may start interviewing for this role prior to the closing date, so don’t delay your application.