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Community Housing Officer - Alice Springs

Community Housing Central Australia

Community Housing Central Australia (CHCA) is an Aboriginal controlled, not-for-profit, registered community housing provider in Alice Springs.

CHCA has a contract with the NT Department of Territory Families Housing and Communities (DTFHC) to provide Tenancy Management Services to the 16 town camps within Alice Springs. The current contract ends on 30 June 2023, and CHCA is committed to continue to provide and expand this service through re-tendering beyond June 2023.

We are currently seeking applications for one position:

  • Community Housing Officer—Town Camps Alice Springs

This position is identified for Aboriginal candidates. Aboriginal persons are strongly encouraged to apply.

The Community Housing Officer (CHO) is an important role acting as the ‘face of CHCA’ by providing direct housing management service to residents of the 16 Town Camps.

The aim of the CHO is to support tenants to sustain their tenancy by complying with their core responsibilities under the Residential Tenancy Act (RTA).

To be successful you will have these Essential Criteria:

  1. Cultural Awareness - an awareness, understanding and sensitivity to Aboriginal culture and law in the Alice Springs context, and the ability to communicate effectively with Aboriginal people.
  2. Work Experience –Suitable work experience that can demonstrate customer service, organisational skills and work ethic.
  3. People Skills – Demonstrated ability to effectively communicate and work with people and stakeholders from different backgrounds, and with limited English or English as a second language.
  4. Time Management Skills - Demonstrated time management skills and ability to prioritise and meet a demanding workload
  5. Administrative Skills - Demonstrated data entry, reporting and administrative skills
  6. Problem Solving - Demonstrated problem solving skills and analytical abilities.
  7. Computer Skills – Experience with Microsoft Word, Excel and Outlook functions.
  8. NT Driver’s Licence
  9. Police Check showing no prior relevant criminal history.
  10. NT OCHRE Card or equivalent Child Protection clearance.

A position description is attached.

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